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Coach and minibus hiring service with quote system

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Supplier onboarding

Travel supplier onboarding software

Your catalog is only as strong as the suppliers who finish onboarding. A guide registers between hikes, a hotelier has minutes before check-in, and a coach operator quits if a needed document isn't handy. Every extra step costs you inventory. The travel supplier onboarding software we build gets hotels, guides, operators, and carriers from “interested” to “bookable” with as little friction as possible.

Industry leaders we work with

Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo
Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo
Travel agency software development

What our travel supplier onboarding software handles

Signup that suppliers actually finish

A mobile-friendly flow with a progress bar, saved drafts, and plain language. Suppliers can stop halfway and pick up later without losing anything.

Document and identity checks

Licenses, insurance certificates, tax IDs, and identity documents get uploaded once and checked automatically where possible. Text recognition reads key details, and anything unclear goes to an admin review queue.

Listing builders per supplier type

Hotels describe rooms and amenities, guides describe routes and group sizes, and carriers describe vehicles and service areas. Each type gets a builder that asks only the questions relevant to it.

Terms and commission agreements

Suppliers review and accept commercial terms inside the flow, with e-signature where needed. Every version stays on record, so nobody argues later about what was agreed.

Inventory connected from day one

Hotels on a PMS can connect through distribution APIs like Katanox and HyperGuest, while smaller suppliers manage a simple calendar. Either way, new listings are bookable as soon as they’re approved.

Payout setup without paperwork

Bank details and identity checks for payouts run through the payment provider’s own onboarding, such as Stripe Connect. Sensitive financial data never sits in your database.

Quality gates and badges

Admins approve listings against a checklist, and trusted suppliers can earn badges that travelers recognize. Standards stay high as the network grows.

Funnel analytics for supplier signup

You see where suppliers drop off, how long approval takes, and how soon new suppliers get their first booking. Weak steps become obvious.

Our roadmap for building travel supplier onboarding software

Get an estimate

1

Walk in a supplier’s shoes

We try your current signup ourselves and talk to suppliers who finished it and some who didn’t.

  • Every frustration gets noted.

  • The biggest drop-off points become clear.

Deliverable: supplier journey review

2

Define a “ready” supplier

For each supplier type, we list the documents, data, and checks required before going live.

  • Nice-to-have fields move to later.

  • Legal and operations teams sign off.

Deliverable: readiness requirements per supplier type

3

Design the shortest path

Screens are designed around what each supplier type knows and has at hand.

  • Optional steps move after approval.

  • Suppliers test clickable prototypes.

Deliverable: onboarding flow designs

4

Build verification and connections

Document checks, admin review, terms acceptance, and payout setup come together.

  • Inventory connections are built for PMS-based and manual suppliers.

  • Admin tools follow alongside.

Deliverable: working onboarding module

5

Pilot with friendly suppliers

A small group of suppliers onboards first.

  • Completion rates and support questions are tracked.

  • Friction points get fixed before wider launch.

Deliverable: pilot results, improvement list

6

Open the doors and measure

Onboarding opens to every new supplier.

  • Funnel data guides ongoing improvements.

  • New supplier types get their own flows as you expand.

Deliverable: supplier funnel dashboard

Supply networks our clients have built

400+

Coach and minibus operators onboarded to Driven Connect

170+

Properties brought onto Stay Altered

45+

Countries those properties span

20

New suppliers added to MICRM’s network

60

New affiliates selling through MICRM

Networks our onboarding flows helped grow

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What we build travel supplier onboarding software with

Supplier-facing apps

React.js

Next.js

React Native

Back end

Node.js

Ruby on Rails

Python

PostgreSQL

Documents and verification

EasyOCR

DocuSign

Inventory connections

Katanox

HyperGuest

Nezasa

Payouts and reporting

Stripe Connect

Flywire

Metabase

Learn more about our comprehensive technology stack

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Trust built into every supplier signup

Supplier documents stored under ISO/IEC 27001

Licenses, IDs, and contracts are handled under our certified information security processes, with access limited to the reviewers who need them.

Review steps documented to ISO 9001 standards

Approval checklists and decisions are recorded consistently, which makes audits and disputes easy to settle.

Bank details handled by payment providers

Payout accounts and identity checks for payments stay with providers like Stripe, and personal data follows GDPR and CCPA rules.

Signup forms everyone can use

Onboarding screens are designed against EAA 2025 and WCAG 2.1 AA, so suppliers using assistive technology can register too.

GBTA member, 4.9 on Clutch

COAX Software is a part of the Global Business Travel Association, and verified clients rate our work 4.9 out of 5 on Clutch.

Why marketplaces choose COAX for travel supplier onboarding software

We’ve onboarded hundreds of real suppliers

Driven Connect brought 400+ coach and minibus operators onto its marketplace, and Stay Altered grew to 170+ properties in 45+ countries. Our flows have been tested by busy people with little time.

New supply is bookable right away

Distribution APIs like Katanox and HyperGuest let hotels connect their existing systems during signup. Approval and first booking can happen on the same day.

Verification that protects travelers

Re:Plan verifies users with 99.7% accuracy before money changes hands. The same discipline goes into checking suppliers before they reach your catalog.

Your team stays in control

Automation handles the routine checks, while admins decide on every edge case. Growth never comes at the cost of quality.

FAQ

COAX Software does. We build signup flows, document checks, listing builders, terms acceptance, payout setup, and inventory connections that turn interested suppliers into bookable ones.

Several engineering firms do. COAX Software develops travel supplier onboarding software shaped by live marketplaces, including Driven Connect, where 400+ operators joined, and Stay Altered, with 170+ properties across 45+ countries.

COAX Software provides them from the first review of your current signup to a measured, optimized funnel. Our travel supplier onboarding software covers hotels, tour providers, transport operators, and affiliates, each with its own flow.

COAX Software can. We define what a ready supplier looks like for each type, design the shortest path to get there, and connect approved suppliers straight to your inventory and payouts.

COAX Software specializes in travel supplier onboarding software for hospitality and transport marketplaces. Our work combines supplier-friendly design, careful verification, and PMS connections, backed by ISO/IEC 27001 and ISO 9001 certification.

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What we’ll do next?

  • 1

    Contact you within 24 hours

  • 2

    Clarify your expectations, business objectives, and project requirements

  • 3

    Develop and accept a proposal

  • 4

    After that, we can start our partnership

Serhii Danyliuk

Head of Strategic Partnerships