Accessibility audit service

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Scan for gaps, fix inclusivity, welcome more users — with a shortcut by COAX. Maintain full compliance and produce appealing digital experiences for everyone. We help you future-proof your product by incorporating accessibility into the very core.

Accessibility Audit Service

Get a complete application or website accessibility audit to ensure compliance

Make your website or app truly inclusive without the hassle. Our accessibility audit thoroughly evaluates your product against the latest requirements, identifying issues that could exclude users with disabilities. We provide clear, prioritized fixes to help you comply with regulations, improve usability, and create a seamless experience for all visitors. Let’s remove barriers together.

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Global standards covered by our accessibility audits

Taking effect June 2025, this EU-wide regulation requires accessibility compliance across digital products (websites, apps, e-commerce), consumer electronics, and services like banking, transport, and telecommunications. Businesses must comply or face fines, especially public organizations. Following these rules helps avoid penalties and makes your products usable.

These globally recognized benchmarks define how digital content should accommodate users with diverse needs — from screen reader compatibility to intuitive navigation and readable interfaces. Our disability access audit checks your site against these rules, identifying exactly where and how to improve to meet AA or AAA compliance levels.

The ADA mandates that websites and apps must be accessible to users with disabilities, requiring features like screen reader compatibility, keyboard navigation, and adjustable text sizes. Our ADA compliance website audit follows WCAG 2.1/2.2 AA standards, covering perceivable content, operable interfaces, understandable design, and robust tech integration.

ISO 30071-1 is a digital accessibility framework guiding inclusive design integration principles into all ICT systems: websites, apps, IoT, and social media. It sets practices for developing policies, documenting decisions, and communicating compliance, ensuring that technology meets the needs of users with disabilities and aging populations at every development stage.

What to expect

Why do you need accessibility auditing?

  • Avoid legal risks and penalties

    An EAA and ADA audit spots accessibility issues before they lead to EU fines up to €20,000 per violation or daily penalties of €1,000 under the new 2025 rules. We check your site against WCAG 2.1 AA standards to prevent business suspension (like in Belgium) or massive fines (up to €250,000 in France). Fixing problems now is cheaper than paying penalties later.

  • Reach a wider audience

    1 in 7 people face disabilities, including 13% with cognitive challenges who need clear layouts, 4.8% with vision impairments requiring proper contrast, and 6.1% with hearing difficulties needing captions. Accessible design isn’t just compliance — it’s 20% more potential customers that convert more when sites work for them.

  • Improve user experience for all

    An accessibility audit UX assessment pinpoints exactly where of users face unnecessary friction, revealing opportunities to streamline interactions for every visitor. By addressing these barriers, you create intuitive navigation, readable content, and responsive designs that deliver measurable performance lifts across all user segments.

  • Boost SEO and search rankings

    Accessible multimedia, like captioned videos and transcribed podcasts, not only includes hearing-impaired users but also gives search engines more indexable content to improve rankings. Similarly, semantic HTML and descriptive alt text enhance both screen reader usability and SEO crawl efficiency, creating a seamless experience for users and search bots.

  • Enhance brand reputation

    A passed website compliance audit proves your commitment to inclusivity, and this matters: 57% of consumers actively reward brands that address social inequities through tangible actions. By showcasing accessibility efforts, you build trust with ethically-conscious customers and differentiate from competitors who overlook this growing demand.

  • Reduce long-term costs

    An accessible website lowers maintenance expenses by using clean, standards-compliant code that’s easier to update and troubleshoot. It also cuts customer service demand — when users can navigate independently, support tickets drop in frequency, saving ongoing operational resources.

Why choose COAX for your all-user access audit?

What our clients say about COAX


I was most impressed by the quality of the end product.

While my ideas formed the basis for the work, they delivered a far more superior product than I imagined with greater flexibility and viability of features. They exceeded expectations so many times it got to the point I couldn't wait to see what they came up with next.

Dan Brooks

President, Krytter

COAX have delivered immense value to our business as our valued strategic development partner.

I implicitly trust the whole COAX team to do the right thing by location:live, and to have blunt and honest conversations with me when we are in the thick of delivery. COAX are the engine room and compass behind our market-leading tech.

Neil Winkworth

CTPO, Location Live

The solution created by COAX is better than I could have anticipated.

The app is simple to use, effective, well designed and never fails. Highlights of the COAX service are a clear, transparent specification with realistic cost estimate, project managers that are responsive, always helpful and communicate clearly, a strong technical team and a company that I can trust.

Phil Cushion

Founder, SiteSurvey Plus

I heavily relied on COAX for not only the development of my core product, but also assistance in all the other support infrastructure in hosting my product.

The team also went above and beyond their existing web development skillset by making effort to understand the domain specific (financial modelling) math and technicalities of my product.

Tim

Founder, Peercents

COAX’s team is second to none designing, developing, and deploying websites.

I was delighted by COAX attention to detail and ability to deliver such a complex project. I highly recommend COAX to anyone looking for a reliable and talented web development team.

Mason Blake

Co-founder and CTO, Ratio

In working with COAX, we found them to be highly professional.

We have continued our ongoing relationship and cooperation with COAX on this project thanks to the ongoing support they continue to offer us.

Ashley Greenfelder

Director, Re:Plan

Their highly responsive team had the technical know-how to seamlessly incorporate non-standard features.

Despite facing tight crucial deadlines, they worked tirelessly around the clock to deliver the project on time, even accommodating additional feature requests. We are immensely thankful for their hard work, which resulted in exceptional outcomes.

Ali Ghafour

CEO, 2020 Armor

Throughout the years, we have maintained a strong relationship based on mutual trust and respect.

From the start, we prioritized flexibility, particularly in terms of working within our monthly budget and delivering new features and functionalities every two weeks. Our communication with both the project manager and team members has been exceptional, and we have consistently received high-quality product delivery and support.

Andrew Macfarlane

Founder & CEO, Carezapp

You will not often find such an approach in the outsourcing development market.

From the first day, the COAX team established themselves as optimistic. After the guys spent a dozen hours sorting out our problems and never once talked about money, we realized that this team was ready to go the extra mile. We were finally convinced of the prospects for cooperation when the COAX CTO came to our British office in person with a detailed presentation of the renovation.

Richard Murray

CEO, Antique Ecommerce Marketplace

We liked the COAX team’s deep-diving approach and attention to detail.

Their incremental approach with feedback loops allowed us to see results from the early stages and ensured we stayed on the right track. But most importantly, we felt that they genuinely cared about our project. Doing their best to make it as perfect as possible, they were always there for us, on-site rather than online.

Mykola Bronitskyy

Co-founder, GrandBus

They always respond right away to any questions or requests that we have and contribute really good ideas.

The development work delivered by COAX has satisfied all project stakeholder requirements for the project and helped to streamline internal company processes for the client. Their team is communicative and helpful throughout the work, contributing ideas to make the product even better.

Peter Goian

General Manger, TRI

How our audit works

  • Requirements assessment

    We kick off WCAG auditing by mapping your specific business needs against EAA, ADA, and WCAG 2.1/2.2 AA standards. First, we identify which regulations apply to your industry, user base, and tech stack, so the audit focuses only on what impacts your compliance and customers.

  • Comprehensive evaluation

    Here comes the assessment phase. Every test mirrors how diverse abilities actually experience your interface: for websites, we examine form labeling errors and broken keyboard flows; for apps, we test touch target sizing and screen reader compatibility; for complex platforms, we verify dynamic content updates properly alert assistive technologies.

  • Detailed reporting

    Your accessibility audit services end up in an end-to-end report highlight issues in plain language. For websites, we pinpoint problems like unlabeled form fields that block submissions; for apps, we flag inaccessible touch targets that frustrate users. It’s all presented in a visual, easy-to-scan format — because fixing accessibility shouldn’t require decoding technical jargon.

  • Improvement support (if you need it)

    Beyond the initial audit, we offer continuous accessibility partnership to keep your digital assets compliant as they evolve. Choose from real-time developer consultations, quarterly compliance checkups, or full-scale accessibility monitoring with automated scans and expert reviews after every update.

Frequently asked questions and answers

An accessibility audit evaluates how well your digital products (websites, apps, etc.) meet accessibility standards like WCAG, ADA, and EAA. It identifies barriers that prevent people with disabilities from using your content effectively.

Start by testing key user journeys with automated tools and manual checks, focusing on navigation, forms, media, and interactive elements. Combine technical scans with real-user testing for the most accurate results.

Audit against the latest version of WCAG (2.2 AA as a baseline), then cross-check with ADA and EAA requirements. Prioritize fixes based on legal risk and user impact, documenting all changes for compliance proof.

Auditing a website means systematically checking all components—text, images, forms, videos—to ensure they work for users with disabilities. This includes keyboard navigation, screen reader compatibility, and color contrast.

Fines vary by region: the EU’s EAA can impose penalties up to €20,000 per violation, while ADA lawsuits in the US average 25,000−75,000+ in settlements. Daily fines may apply until issues are fixed.

Our case studies

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What we’ll do next?

  • 1

    Contact you within 24 hours

  • 2

    Clarify your expectations, business objectives, and project requirements

  • 3

    Develop and accept a proposal

  • 4

    After that, we can start our partnership

Drop us a line:

sales@coaxsoft.com

Main office

401 S Milwaukee Ave Wheeling, IL 60090, USA

+1 773-644-8871

Delivery center

72 Mazepy str., Ivano-Frankivsk 76018, Ukraine

099-746-6810