Third party software integration

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Bridge disconnected systems, reduce costs, and accelerate performance with frictionless automation

Get web integration services that work and succeed

Still copying data between apps, fixing broken syncs, or working around missing fields? Third-party system integration should make your everyday workflows easier. However, when tools don’t talk to each other, data sits idle, processes slow down, and teams waste time bridging gaps manually. We help those systems flow together, so updates happen automatically, errors fade into the background, and your focus stays on meaningful work, not solving puzzles.

Audit my systems

Our third-party integration expertise

We ensure integration with your ERP (Enterprise Resource Planning) tools to synchronize financials, inventory, and workflows. Additionally, we integrate sales, marketing, and support platforms by connecting them to your CRM. Our team also connects your connect your DMS to CRM and ERP by linking them to document management software and e-signature tools.

COAX experts establish third-party integrations to workflow automation platforms, bridging your CRM, ERP, and communication tools for seamless operations. We also link intranets to HR systems, collaboration tools, and databases to centralize your resources.

For logistics and transportation, we connect SCM (supply chain management) tools to bridge procurement, warehousing, and TSMs. For retailers, we enable third-party integration to vendor portals, payment gateways, ERP, POS, and logistics systems. For healthcare, we bridge EHR platforms and patient engagement tools.

We connect legacy applications to modern cloud services, preserving institutional knowledge while upgrading performance. Our experts extend in-house software through third-party API integration, bridging the gap between legacy and cloud systems, and elevate open-source platforms, ensuring community-driven tools align with institutional standards.

We optimize COTS software with enterprise extensions, pushing beyond vendor limitations. We connect SaaS solutions, like CRM, ERP, and analytics tools, to automate workflows and expand functionality. We also seamlessly embed third-party services, including payment gateways, 3rd party logistics software, and social platforms, into your systems.

We modernize traditional transaction systems, like core banking, inventory, and order platforms, without costly re-engineering to reduce complexity. At the same time, we integrate modern solutions, including IoT sensor networks, ML models, and big data analytics. By bridging old and new, we cut through tech friction so you can focus on growth.

COAX engineers sync IoT devices, GPS trackers, and mapping APIs across distributed cloud platforms for real-time visibility. For on-premises needs, we integrate RFID, BLE beacons, and local tracking databases with your existing servers. Cloud or ground-based, we ensure all your location data works together effortlessly.

Our teams compare and select tools based on your API specs, SLA terms, and ecosystem fit, ensuring optimal performance. We go deeper with API documentation analysis, decoding technical specs, authentication protocols, and endpoint structures to guarantee seamless third-party data integration every time.

Our expertise

Our team has excellent coding skills and rich experience in creating apps for all types of businesses mentioned below. Our rich base of ready-made solutions in these areas helps us to stand out from other web app development companies, and we can make you outshine your competitors, too.

Choosing our third-party solutions, you get

  • Industry-specific expertise

    Over 15 years, our custom API integration services have improved operations for e-commerce stores, travel agencies, and fintech startups. Whether it’s syncing retail inventory or securing healthcare data transfers, we know how to build integrations that last.

  • Improved employee productivity

    By automating repetitive tasks and syncing data between tools, we help your team focus on meaningful work instead of manual busywork. Our integrations cut down on the daily grind — less time spent switching between apps means fewer errors and more hours for high-value projects.

  • Lower IT and operational costs

    Our API integration services reduce the need for costly manual workarounds and custom-built solutions. By automating workflows, we help cut down on software licensing bloat and repetitive maintenance tasks, keeping your ops lean and efficient.

  • Real-time visibility

    Our integrations show you live data from all connected systems in one place. You'll always see current inventory levels, order statuses, and transaction records without manual updates. Your workflows will speed up with dashboard displays what's happening right now — sales, shipments, or service requests — so you never work with outdated information.

  • Customization and flexibility

    Our third-party integration services adapt to your existing workflows. We configure connections to match how your business operates, whether that means custom data fields, unique approval steps, or specialized reporting. Need to add exceptions for certain transactions or modify sync schedules? We make those adjustments.

  • User-driven innovation

    Good integrations evolve with their users. We prioritize features that your staff requests, turning their workflow frustrations into streamlined solutions. When users suggest improvements, we adapt the system to work smarter for them.

What our clients say


I was most impressed by the quality of the end product.

While my ideas formed the basis for the work, they delivered a far more superior product than I imagined with greater flexibility and viability of features. They exceeded expectations so many times it got to the point I couldn't wait to see what they came up with next.

Dan Brooks

President, Krytter

COAX have delivered immense value to our business as our valued strategic development partner.

I implicitly trust the whole COAX team to do the right thing by location:live, and to have blunt and honest conversations with me when we are in the thick of delivery. COAX are the engine room and compass behind our market-leading tech.

Neil Winkworth

CTPO, Location Live

The solution created by COAX is better than I could have anticipated.

The app is simple to use, effective, well designed and never fails. Highlights of the COAX service are a clear, transparent specification with realistic cost estimate, project managers that are responsive, always helpful and communicate clearly, a strong technical team and a company that I can trust.

Phil Cushion

Founder, SiteSurvey Plus

I heavily relied on COAX for not only the development of my core product, but also assistance in all the other support infrastructure in hosting my product.

The team also went above and beyond their existing web development skillset by making effort to understand the domain specific (financial modelling) math and technicalities of my product.

Tim

Founder, Peercents

COAX’s team is second to none designing, developing, and deploying websites.

I was delighted by COAX attention to detail and ability to deliver such a complex project. I highly recommend COAX to anyone looking for a reliable and talented web development team.

Mason Blake

Co-founder and CTO, Ratio

In working with COAX, we found them to be highly professional.

We have continued our ongoing relationship and cooperation with COAX on this project thanks to the ongoing support they continue to offer us.

Ashley Greenfelder

Director, Re:Plan

Their highly responsive team had the technical know-how to seamlessly incorporate non-standard features.

Despite facing tight crucial deadlines, they worked tirelessly around the clock to deliver the project on time, even accommodating additional feature requests. We are immensely thankful for their hard work, which resulted in exceptional outcomes.

Ali Ghafour

CEO, 2020 Armor

Throughout the years, we have maintained a strong relationship based on mutual trust and respect.

From the start, we prioritized flexibility, particularly in terms of working within our monthly budget and delivering new features and functionalities every two weeks. Our communication with both the project manager and team members has been exceptional, and we have consistently received high-quality product delivery and support.

Andrew Macfarlane

Founder & CEO, Carezapp

You will not often find such an approach in the outsourcing development market.

From the first day, the COAX team established themselves as optimistic. After the guys spent a dozen hours sorting out our problems and never once talked about money, we realized that this team was ready to go the extra mile. We were finally convinced of the prospects for cooperation when the COAX CTO came to our British office in person with a detailed presentation of the renovation.

Richard Murray

CEO, Antique Ecommerce Marketplace

We liked the COAX team’s deep-diving approach and attention to detail.

Their incremental approach with feedback loops allowed us to see results from the early stages and ensured we stayed on the right track. But most importantly, we felt that they genuinely cared about our project. Doing their best to make it as perfect as possible, they were always there for us, on-site rather than online.

Mykola Bronitskyy

Co-founder, GrandBus

They always respond right away to any questions or requests that we have and contribute really good ideas.

The development work delivered by COAX has satisfied all project stakeholder requirements for the project and helped to streamline internal company processes for the client. Their team is communicative and helpful throughout the work, contributing ideas to make the product even better.

Peter Goian

General Manger, TRI

Your pain points — our solutions

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COAX process for implementing third-party software

We start by auditing your existing systems and documenting all required data and API integration services, mapping out endpoints, authentication methods, and payload structures. This includes analyzing API documentation, rate limits, and data formats to identify potential compatibility issues early.

Our team diagrams system interactions to define latency bottlenecks, authentication handoffs, and error recovery requirements for each integration point. This includes assessing payload structures, field mappings, and potential data loss risks during transfers.

We design the middleware layer for 3rd party integrations, specifying whether to use API gateways, webhooks, or message queues based on each system's requirements. We map out sync frequencies and conflict resolution rules upfront.

We build the integration layer by writing custom connectors that handle authentication, data transformation, and error logging between systems. Each API endpoint is implemented with proper request throttling and response validation to ensure reliability.

Our QA team executes third-party software testing by validating all API responses against contract specifications, including edge cases for data formats and error codes. Automated scripts verify integration stability under load with simulated traffic spikes and recovery scenarios.

We monitor integration health through automated alerts for API failures, data sync delays, or authentication issues, with predefined runbooks for common recovery scenarios. Version checks for third-party API updates are scheduled biweekly to prevent deprecated feature usage.

Frequently asked questions and answers

Third-party software is any application or system developed by an external provider, not your own team, that you connect to your existing tech stack. Examples include payment gateways, CRM platforms, or analytics tools that add functionality without requiring custom development.

API integration connects systems by allowing them to communicate through predefined protocols. One system sends requests (like retrieving data) to another system’s API, which processes it and returns a response, enabling data sharing without manual intervention.

API-first integration means designing systems with 3rd party API integration as a core requirement from the start, not an afterthought. Instead of forcing connections later, applications are built to easily connect and share data with external tools through standardized APIs.

The time needed for an API integration depends on complexity. Simple connections might take a few days, while enterprise systems with custom logic can require weeks or months. Factors like authentication methods, data transformations, and third-party API reliability all impact the timeline.

After integration, you'll need ongoing support through third party management software to monitor connections, handle updates, and troubleshoot issues. This includes tracking API changes from vendors, managing authentication renewals, and reviewing error logs.

A third-party API integration developer specializes in connecting different software systems by writing code that allows them to communicate. They work with external APIs, studying documentation, handling authentication, managing data formats, and ensuring smooth, secure data flow between platforms.

API integration testing checks if different systems communicate correctly through their APIs. It spans verifying requests, responses, error handling, and performance under real-world conditions. For example, web integration services might test how an e-commerce site's order API interacts with a shipping carrier's system to confirm that orders sync properly.

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Drop us a line:

sales@coaxsoft.com

Main office

401 S Milwaukee Ave Wheeling, IL 60090, USA

+1 773-644-8871

Delivery center

72 Mazepy str., Ivano-Frankivsk 76018, Ukraine

099-746-6810