Hotel management software development

Your hospitality business needs software to compete in this revolutionizing industry. COAX Software's hotel PMS software development solutions with a dedicated development team can help businesses streamline their operations and deliver a better experience with advanced technology.

4.9 / 5
15 reviews
5 / 5
5 reviews
9.8 / 10
according to 2022

Software development for hotel management

We excel in custom hotel software and travel solution development charged with features that ensure a satisfying, end-to-end experience for your customers every time. The COAX suite of hotel management development services in the hospitality industry include:

Travel portal development

A travel portal can help travel businesses, tour operators, travel agencies, and hotels sell travel packages and generate more bookings. Consolidate listings, distribution channels, travel related data, and gain bookings from all over the internet with unified hotel technology. An article on our blog will help you better understand current trends in Travel Agency Software in 2023.

Booking engines

With online booking engines, you can take an advanced approach to business by allowing your customers to stay on one online platform and finalize purchases. You can bring all travel service providers to your app and make it profitable for your hotel business. No more third-party commissions or a hassle to sort bookings!

Reservation systems

Online reservations are a much-needed feature for your digital sales process and online customer satisfaction. With central reservation systems and a multi-platform software solution, your customers can find room types, availability, and packages to book their favorite spots instantly.

GDS integration

Our expert team specializes in designing intuitive architectures that offer seamless integration with Global Distribution Systems (GDS). You and your users can access massive inventories of hotels and travel packages with one-stop hotel management software and advanced booking engines.

Solutions for property management systems

The in-house development team at COAX is skilled at providing unique solutions in our software development projects to make the task of property management simple and functional. Through PMS software development, individual dealers get a platform to handle all of their booking, listing, payment processing, and management tasks on a centralized digital platform. You can read more about the advantages of PMS implementation in our article: "Property Management System (PMS) for hotels: features and benefits".

Property management software development. Manage all properties in a single platform with the right user information, operational updates, availability calendars, and features to oversee daily tasks with a user-friendly interface. Automated PMS software can improve everything from the quality of service to revenue management for your B2B travel platform and establish you as a leading business in the hotel services market.

PMS integrations. Our expert developers' PMS integrations seamlessly connect and operate with other useful tools, such as a hotel channel manager, admission control systems, online booking engines, or online payment gateways. Design a complete ecosystem to run your hospitality business with a competitive edge and advanced travel APIs access.

Central reservation system (CRS). Ensure a first-class service with maintained and updated inventories, rates, and guest lists. A CRS enables online reservations to make things easier for your customers and internal teams with a two-way synced information infrastructure that can be easily updated with newer multi type content relevant to the hospitality industry.

Hotel PMS front/back office modules. Hotel PMS functions vary for front-office management and back-office systems management. Whether your hotel business needs an all-round system or different modules to handle these functions, the COAX team can develop a tailored management and analytics module for your property types!

Guest services solutions. Your satisfied customers are the ones who keep your business running. They make your profits grow. Hotel software development with customized programming to accommodate customer needs can help you keep in touch with your guests from initial bookings to post-stay, which can lead to more sales, advance customer relationships, and less work for you.

Concierge applications. Do your hotels need an app that helps customers make reservations and access information quickly? Our senior developers create innovative concierge apps with advanced features to streamline everything your customer asks for and provide responses immediately and make it easier for marketing teams to analyze customer demands with a systematic approach.

The benefits of using hotel management software

Hospitality property management software development is important for all businesses in this competitive industry because it offers more efficient ways to take care of many internal/external tasks and operations. Benefits of getting a tailored software development services for your online business include:

More productivity

Automated systems can reduce the workload of your employees doing small, repetitive tasks that are manual and administrative. With a well-equipped software at hand, your staff can focus on services that really matter, ensure efficient management, and be more productive with their time!

Increase customer loyalty

Good customer experience means they'll keep coming back for more. Many PMS solutions offer automation of hospitality business with point-of-sale options, easier payment processing, instant booking, AI assistance, and more to enhance customer retention and loyalty for your business.

Marketing improvement

Choosing a customer-oriented hotel property management system that analyzes user behavior and reports relevant data will help your marketing campaign start off on the right foot from the get-go. This will result in improved online presence, customer engagement, conversions, and referrals through unique tactics.

Expand security

A secure, cloud-based hotel management software development can ensure that everything is encrypted, all records are stored, and data remains safe to establish authorized control over your digital systems for hotels.

Better financial management

Hotel software And revenue management systems can ensure better financial tracking and optimize your business' revenue based on past sales data, what's in the books currently, and information about the industry as a whole. A fintech integration for internal accounts can also maximize your profits, and with COAX Software you have dedicated teams to make it more advanced! 

Cost reduction

Custom development of centralized software can help you save money in the long run by automating many of the tasks that employees need to do, reducing the number of people you need to employ, and going that extra mile to improve efficiency and generate a greater return on investment.

Experience the full potential of hotel management development with COAX Software

Our Success stories

Tourism
Booking service

A global travel agency that serves as a marketplace for re-selling hotel rooms reached out to COAX for turn-key development services. The client needed to build a powerful online platform that could deliver reservations to sellers and buyers in a way that ensured easy re-booking operations.

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Tourism
MICRM

The unique platform that combines strong technology with intricate operational abilities. Complex marketplace with all the necessary products for tourists: tickets, tours, accommodation, and transfers.

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Our clients review

In working with COAX, we found them to be highly professional and have continued our ongoing relationship and cooperation with COAX on this project thanks to the ongoing support they continue to offer us. We have complete confidence that they will continue to be a responsible development partner.

Ashley Greenfelder

director of the Re:Plan

From the first day, the COAX team established themselves as optimistic. After the guys spent a dozen hours sorting out our problems and never once talked about money, we realized that this team was ready to go the extra mile.

We were finally convinced of the prospects for cooperation when the COAX CTO came to our British office in person with a detailed presentation of the renovation. You will not often find such an approach in the outsourcing development market

Richard Murray

CEO at Antique Ecommerce Marketplace

The team followed a clear direction and had an open-minded approach to creating a solution. The standard of the design is of a very high standard with a model that can be clearly presented to all current and future stakeholders.

George Johnson

We really liked working with COAX in the discovery phase very much! The team is great and very professional. By always asking the right questions, it helps guide the process in a clear direction and makes working together very efficient and successful.

Michael Dunphy

I was delighted by COAX Software’s attention to detail and ability to deliver such a complex project. COAX’s team is second to none designing, developing, and deploying websites. I highly recommend COAX to anyone looking for a reliable and talented web development team.

Mason Blake

Co-founder and CTO at Ratio

For almost 10 years now, I’ve enjoyed working with COAX Software on various projects. Their team of highly-talented, cross-functional software engineers and architects helps us meet development timelines quickly and reliably.

Joe Heenan

CEO, Proteineer

FAQs

What is hotel and property management software?

A hotel property management software program helps manage hotels' reservations and other administrative tasks. It can help with things like processing reservations and payments, as well as handling online customer queries, keeping track of check-ins/check-outs, reviewing inventories, and managing workflow within the accommodation.

How does hotel and property management software benefit my business?

Using software to manage your property will take care of most of your work. It can check in guests and organize your workflow. Besides saving time and effort on daily tasks, using property management software (PMS) also helps you improve your relationships with guests, increase occupancy rates, make better business and marketing decisions, reduce manual errors like double bookings, and boost your business' revenue.

What are the key features of hotel and property management software?

Generally, the range of features your management software will support is decided during the discovery stage of our development process. Our experts can make the app as advanced and tailored as you would want. Still, a hotel property management system must have some basic features, which include: email automation, guest profiles, and a consolidated dashboard that can give access to housekeeping management, reservation management, room management, payments, and business analytics.

How will the software handle overbooking and double bookings?

One of the most essential and common features in a hotel and property management software system is preventing overbooking and double bookings. At COAX Software, we develop these features with automatic reservation confirmations, real-time availability updates, and warnings if a room is already booked.

Can I customize the software to my specific needs?

Absolutely yes! Whether from scratch or updating existing software, COAX experts can customize all hotel property management websites and mobile applications. Suppose you need more clarification on the features you need or want to understand how feasible it will be to scale your software. In that case, you can book a discovery call with our experts and find out how we can customize your software to unleash its potential!

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