End-to-end UI/UX audit

Find out where your website’s usability gaps lead to lost conversions. COAX defines exactly where the friction points are and gives you an action plan to fix them - boosting sales by up to 60%.

Results of the UI/UX audit in action

Hosty

Optimized for mobile and tablets

Optimized for mobile and tablets

+21% users

Dynamic status updates in different colors

-18% missed revenue opportunities

Optimized for mobile and tablets

-33% time spent on switching between tabs

Alertpoint

Home security monitoring app.

Redesigning the alert interaction to 2 clicks instead of 5

+32% faster alert acknowledgment

Adaptive dark mode for night shifts

27% increased operator comfort and focus

Voice-first interaction design

+24% engagement

Grandbus

Bus ticket booking platform.

Advanced filtering system

+35% faster route discovery

Dynamic status updates in different colors

-22% checkout abandonment

Visual seat selection interface

+28% booking completion rate

Smart Bat

Construction eCommerce marketplace development.

Improved category navigation

+42% product discovery rate

Advanced filtering system

-35% time to find products

Detailed product view with image gallery

+33% conversion rate

Krytter

Booking system for guided hunting trips.

Visual calendar booking interface

+27% completed bookings

Multi-jurisdiction license management

-21% compliance errors, protectingrevenuestreams

Transaction history and status monitoring

-29% financial errors

Client perspectives on partnering with us


I was most impressed by the quality of the end product.

While my ideas formed the basis for the work, they delivered a far more superior product than I imagined with greater flexibility and viability of features. They exceeded expectations so many times it got to the point I couldn't wait to see what they came up with next.

Dan Brooks

President, Krytter

COAX have delivered immense value to our business as our valued strategic development partner.

I implicitly trust the whole COAX team to do the right thing by location:live, and to have blunt and honest conversations with me when we are in the thick of delivery. COAX are the engine room and compass behind our market-leading tech.

Neil Winkworth

CTPO, Location Live

For almost 10 years now, I’ve enjoyed working with COAX Software on various projects.

Their team of highly talented, cross-functional software engineers and architects helps us meet development timelines quickly and reliably.

Joseph Heenan

CEO, Proteineer

From legal and financial support to software development, COAX Software repeatedly went above and beyond.

With their deep expertise and responsive communication, we would recommend this team to anyone needing complex custom development.

Mykola Bronitskyy

Co-founder, GrandBus

How we find issues and suggest working improvements

Users abandon your cart

We detect friction points and suggest relevant fixes:

Smart Bat - varied cart and delivery options, project-based, meaningful purchases

Complicated calendar interfaces stop bookings

We define the optimal layout and create an action plan for redesign:



Hosty — mobile-first grids with customizable add-ons and social media widget sharing

Disconnected userflows lower conversions

We suggest user journey improvements with details on each step:


Lo:Live — improving user onboarding, Hirer, and Landlord flows

Inefficient search and filtering

We offer better options for product search and filters using adata‑driven research methodology:


Krytter — improving location search by hunting area and available jurisdictions

Slow website loading scares users away

COAX experts review the current database size and caching methods and suggest improvements:


Antique marketplace — page loading speed dropped from 6-8 seconds to 0.5 seconds, Google Core Vitals rank increased to 90+

Choose your UI/UX audit

No-cost audit

Perfect for initial assessment before commitment

$0

Delivery in 2–5 business days

Get a zero-cost audit

What you get:

  • Basic UI/UX issues identified

  • Competitor positioning analysis

  • Concise PDF report with screenshots

Scope:

  • Up to 10 key screens

  • 3–5 competitors analyzed

Example

Growth audit

Perfect for validating opportunities before development

$8,500–$12,500

Delivery in 4–5 weeks

Get the Audit

What you get:

  • All the benefits of the no-cost audit

  • Lightweight personas & user flows

  • Clickable prototype (3–5 screens)

  • A/B test roadmap & measurement plan

Scope:

  • One product/module

  • Desktop + mobile breakpoint

Example

Product strategy

Perfect for continuous product optimization

$22,000–$38,000 /quarter

Delivery in 12 weeks (ongoing)

Get the Audit

What you get:

  • All the benefits of the growth audit

  • 5–8 usability tests per quarter

  • Audit → design → validate loop for 2–3 features

  • Design system foundation

  • WCAG 2.2 AA accessibility audit

Scope:

  • Customized quarterly plan

  • Full product lifecycle support

Example

COAX Software in numbers

15+

Years of experience

100+

Design projects

3,8k+

Dribbble followers

Frequently asked questions and answers

A UI/UX audit is a professional assessment of the usability of your product and the effectiveness of its interface, performed through heuristic evaluations, user data analysis, and behavioral metrics, according to Rana. Our consultants will analyze the analytics, user behavior, and key performance indicators for your product to assess the barriers to conversion and suggest solutions to remove them.

Our goal is to empower businesses to improve their products. We bring our value in our expertise and believe that every company deserves to get an expert evaluation without massive investments at once. Once you see that you need more advanced audit packages, we’re here for you, as well.

We apply extensive UX audit methods comprising evaluations based on formal usability principles, empirical analyses of actual user data, assessment of behavioral analytics, and reviews of user feedback. Our overall approach is a hybrid of qualitative and quantitative methods that enable us to identify usability issues, measure KPIs, and prioritize next steps through the use of effort/impact matrices, confirmed by Kreger, allowing for customer-centered solutions that are efficient with resource use.

Having more than 15 years' experience, we have expert-level experience. To ensure quality processes, we are ISO 9001 certified. We are also ISO/IEC 27001:2022 certified, guaranteeing that your data has all-around secure management, as you would expect with leading design projects. We apply the UX audit best practice of research-based UX audit guidelines. The design outputs produce measurable results as an increase in conversions and revenue with precisely and strategically planned interventions.

Choose your UI/UX success

Every product has untapped potential. Our audits reveal exactly where to focus your efforts for maximum impact. Choose the audit plan that matches your goals and product needs.

15+ years of experience

Data-driven

100+ design projects

ISO-certified

Industry-specific expertise