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Shiji — Custom Webflow for a global hospitality provider

Coach and minibus hiring service with quote system

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An online travel booking platform for Australia's most viral content creators

Booking platform for community-based tourism

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AnchorSpan — system for warehouse, port, and delivery visibility

BSTK  Grandbus — bus ticket booking platform

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Tour operator's guide to preventing cancellations

10 fast no-dev conversion fixes for travel & transportation websites

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Industries

Travel API integration

Travel API integration services

We cover it all from sandbox to production, without the vendor surprises that eat up your timeline. Our teams combine PMS, Channel Managers, OTAs, GDS, and payment providers. Then, we synchronize inventory, rates, and bookings once they go live.

Industry leaders we work with

Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo
Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo

Engineering challenges we solve

New integration must be live by the season

Let’s say you have four months until peak season starts. Adding a new hotel, channel, or payment connection takes about six months. Every week of delay costs your business real money.

What you get:

  • A realistic audit that reveals what the vendor handles versus what you assumed they do.
  • A clear integration audit that defines what the vendor's code covers and the gaps you'll need to fill.
  • A quick audit that highlights what the vendor really manages so you aren't caught off guard by hidden gaps

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If the vendor's API can't handle your requirements, we'll tell you up front before you sign a contract. You won’t have to find out after you sign a contract.

Overbooking and inventory that doesn't add up

You might face a situation where an OTA sells a room that's already gone. Every sync lag turns into a guest at the front desk holding a confirmation you can't honor.

What you get:

  • Multi-way sync between your PMS, channel manager, and OTAs, with conflict resolution included from the start.
  • Reconciliation logic that catches rate and availability drift before it leads to a parity fine or a lost guest.
  • One factual inventory for your front desk, revenue manager, and booking engine to access.

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If your tech stack can’t handle true real-time syncing under high booking volumes, we’ll identify the bottlenecks so you can fix them before your peak season starts.

Bookings start, but too many don't finish

It often goes this way: Search works, checkout starts. Then, the numbers drop off: stale availability, a mid-payment timeout, and a declined card nobody ever retries.

What you get:

  • Transaction tracing through your actual logs, to find where bookings die instead of where you assume they do.
  • Booking-flow fixes shipped in weeks: payment retries, availability sync, timeout handling.
  • A weekly drop-off report, so a new leak shows up before it costs you a month of revenue.

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Web analytics only tell you that users left. We dive into your backend logs to reveal the technical failure behind every abandoned cart.

API integration services for travel platforms

Integration architecture & orchestration

We design and build the integration layer that connects your PMS, channel manager, OTAs, and payments. That includes a canonical data model, supplier contracts, retry and fallback logic, and reconciliation between systems, so every connection reads from the same source of truth instead of drifting apart over time.

Hotel booking API integration

We integrate Booking.com, Expedia, Hotelbeds, Agoda, and other supplier feeds into a single availability and pricing layer. Instant confirmation, cancellation handling, and inventory sync are built to hold at peak load in real-world conditions.

Hotel PMS API integration

We build two-way sync between your booking engine and property systems like Mews, Cloudbeds, and SiteMinder. Rates, availability, and reservations reconcile in both directions, so your front desk and your booking engine are never looking at two different truths.

Travel booking engine API integration

We connect tour, transfer, activity, and ancillary providers directly into the guest's booking flow and folio, so spa, parking, and late checkout sell wherever the room sells. We use standard APIs where they exist and build custom connectors where they don't.

AI & data on AWS

Raw data in a database has no value. We build real-time predictive and AI-powered systems on top of that infrastructure. By wrapping proven models (such as LLMs and AWS Rekognition), we turn complex data streams into forecasts, actionable alerts, and operational dashboards.

Integrations we work with

GDS & flight

Sabre

Amadeus

Travelport

Hotel inventory & PMS

Booking.com

Expedia

Agoda

Airbnb

Hotelbeds

Mews

Cloudbeds

SiteMinder

Katanox

Hyperguest

Booking engines, tours & transfers

Bokun

Tripian

TravelCarma

Nezasa

Parsec

Payments & services

Stripe

PayPal

SafeCharge

Credorax

Nexio

DocuSign

Google Places

Learn more about our comprehensive technology stack

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Our approach to travel API integration

Frame the problem and discover the real flow

Starting with the API docs is wasting time. We start from the end user and the front desk. We analyze which bookings fail, where staff has to step in by hand, and what the integration should deliver in the first place. 

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Output: a mapped flow with the failure points named.

Review existing systems and contracts

We audit your current connections and read the vendor contracts alongside the code. We define what's supported, what's rate-limited, and what could go wrong during the next vendor update.

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Output: an integration audit with vendor coverage and risk flags.

Plan and prepare the integration

We design the architecture and the order of work, starting with the connection behind the most bookings. Sandbox access and vendor certification start here, in parallel.

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Output: an architecture plan and a sandbox environment ready for testing.

Build and test against real scenarios

We stage every integration against what actually breaks hotels: two channels selling the last room, a supplier outage at peak. A working demo ships every sprint.

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Output: a tested integration and a working demo, sprint by sprint.

Release and stabilize

Connections go live one at a time, behind feature flags, with a rollback ready. We watch completed bookings and sync errors through the first peak, then hand off to your team once it's stable.

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Output: a live integration, monitored through peak, handed over to your team.

Travel integrations live in production

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Why choose COAX for travel API integrations?

Travel-native integration team

We've shipped Nezasa, Katanox, HyperGuest, and Stripe integrations on live travel platforms. We already know where OTA and PMS APIs break, so you don't pay for us to learn it.

Architecture without vendor lock-in

Every connection is on one canonical data model with its own retry, fallback, and reconciliation logic. You can swap a channel manager or payment provider without rebuilding the booking flow.

AI-enabled delivery and monitoring

We've delivered AI projects since 2017. AI speeds up our engineering, and an AI monitoring layer watches your connections for latency drift, sync failures, and silent schema changes.

Partners past go-live

Our RePlan partnership has run for 5+ years. The client returned for payment modernization, and we migrated them from MangoPay to Stripe with zero downtime.

100+

in-house specialists

16

years of engineering

170+

properties synced across 45+ countries

4.9/5

client rating on Clutch

Client feedback

Frequently asked questions and answers

It depends on the vendor more than the code. Sandbox access and certification often take longer than the build, so we start them in parallel with architecture work. After the audit, you get a timeline per connection, starting with the one behind the most bookings.

Yes. We build against their APIs and handle the technical side of certification. Commercial access and credentials run through your account with the provider, and we help you set that up.

Yes. We use standard APIs and webhooks where they exist and build custom connectors where they don't. If the vendor's API can't support your flow, we'll tell you before you commit.

Contract tests and monitoring catch schema changes before bad data reaches your inventory. Because each connection sits behind its own adapter, an update touches one module instead of your whole booking flow.

Yes. We did this for PlansChange, moving from MangoPay to Stripe with zero service interruption. We also added multi-currency support with local payouts in GBP, EUR, and USD.

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What we’ll do next?

  • 1

    Contact you within 24 hours

  • 2

    Clarify your expectations, business objectives, and project requirements

  • 3

    Develop and accept a proposal

  • 4

    After that, we can start our partnership

Serhii Danyliuk

Head of Strategic Partnerships