Manual QA testing services

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We understand the critical role that quality assurance (QA) testing plays in ensuring the success of software applications — this is where you refine, redefine and revolutionize your product and deliver high-quality software that meets the user expectations.

Our comprehensive QA manual software testing services help businesses deliver high-performing, flawless software that exceeds customer expectations.

Benefits of manual testing

  • Enhanced test coverage

    While automated testing tools can efficiently execute repetitive tasks, they may lack the contextual understanding and critical thinking skills that human testers possess. Manual QA services involve human testers who can explore different scenarios, uncover edge cases, and think creatively to identify potential issues that may go unnoticed by automated tests.

  • Flexibility and adaptability

    Manual software testing services offer a high degree of flexibility and adaptability to meet the dynamic needs of software projects. Unlike automated testing, manual testers can easily adapt their testing strategies, test cases, and techniques based on evolving project requirements and feedback. This flexibility allows for quick iterations, efficient bug fixing, and faster delivery.

  • Improved user experience

    Experienced manual testers can empathize with end-users, providing valuable insights into the usability, intuitiveness, and accessibility of the software. By conducting manual tests, QA professionals can simulate real-world scenarios, identify usability issues, and suggest improvements. This user-centered approach helps businesses build software that meets the needs and expectations of their target audience.

  • Comprehensive defect identification

    Manual QA services excel in detecting subtle defects that automated tests may overlook. We can identify issues related to user interface inconsistencies, functionality gaps, performance bottlenecks, and other non-functional aspects that significantly impact the software's quality. It complements automated testing by providing a critical human perspective, resulting in more accurate defect identification and a higher-quality end product.

Manual software testing services we provide

Our skilled QA professionals conduct rigorous functional testing to ensure your software meets the specified requirements and functions as intended. We thoroughly test each feature, functionality, and component to identify any deviations or issues. By validating the software's behavior against the defined functionality, we help you deliver a reliable and user-friendly application.

Beyond functional testing, we specialize in non-functional testing, including performance, UI, usability, dependability, localization, internationalization, and accessibility testing. We employ a range of industry-leading tools to ensure your software meets the highest quality standards.

Our comprehensive SEO testing ensures that your software is optimized for search engine rankings. We assess keyword usage, metadata, URL structure, page load speed, mobile responsiveness, and more. Conducting thorough SEO testing, we help improve your website's search engine rankings, driving organic traffic and increasing your online presence.

Our manual testing process

We follow meticulous, well-defined manual testing to deliver accurate and reliable results. Our process includes the following stages:

We engage in business and functional analyses to comprehensively understand your software's requirements and scope.

Based on the requirements analysis, we create a test coverage agreement, develop a testing strategy, and initiate the documentation process. We also estimate the efforts required for the testing phase.

We configure the necessary software and hardware environments to align with your specific testing requirements. We also prepare the required test data.

Our experienced QA professionals execute the tests, capturing any defects or issues that arise during the process. We meticulously document the results and prioritize the identified bugs for efficient resolution.

Once the testing phase is complete, we submit comprehensive reports and provide valuable recommendations for product improvements. We ensure client acceptance and facilitate project closure.

Manual testing service results

Deep product knowledge

Our dedicated QA team invests time and effort to acquire a deep understanding of your software product. This deep product knowledge will allow us to develop targeted test scenarios and identify critical defects effectively.

Increased engagement

Our manual software testing services promote increased engagement between your team and ours. We foster open communication, collaboration, and a shared understanding of project goals. This engagement will lead to a more effective testing process, better alignment of expectations, and improved software quality.

Quality products

Our focus on manual testing ensures the delivery of high-quality software products. By leveraging the expertise of our QA professionals and conducting thorough testing, we will identify and address potential issues and defects. This commitment to quality leads to reliable, robust, and user-friendly products that meet or exceed customer expectations.

Higher revenue and ROI

You can enhance customer satisfaction, loyalty, and positive reviews by delivering superior-quality products. This, in turn, will lead to increased sales, repeat customers, and positive word-of-mouth referrals. Additionally, identifying and addressing issues early in the development process will save time, resources, and potential costs associated with post-release bug fixes and customer support.

Why choose COAX Software as your manual QA testing services company

  • Devoted QA team

    Our experienced QA professionals possess domain expertise across various industries. We bring knowledge and insights to every testing project, ensuring optimal results.

  • Continuous learning

    Our QA team is dedicated to staying ahead of the curve. We constantly study and learn new tools, technologies, and best practices, enabling us to deliver cutting-edge manual software testing service.

  • Tailored approach

    We understand that every software project is unique. We tailor our manual testing services to align with your requirements, ensuring a customized and effective testing strategy.

  • Proven track record

    Coax Software has a proven track record of delivering exceptional manual testing services to clients worldwide. Our satisfied clients are a testament to our commitment to quality and client satisfaction.

Our case studies

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Client feedback


I was most impressed by the quality of the end product.

While my ideas formed the basis for the work, they delivered a far more superior product than I imagined with greater flexibility and viability of features. They exceeded expectations so many times it got to the point I couldn't wait to see what they came up with next.

Dan Brooks

President, Krytter

COAX have delivered immense value to our business as our valued strategic development partner.

I implicitly trust the whole COAX team to do the right thing by location:live, and to have blunt and honest conversations with me when we are in the thick of delivery. COAX are the engine room and compass behind our market-leading tech.

Neil Winkworth

CTPO, Location Live

The solution created by COAX is better than I could have anticipated.

The app is simple to use, effective, well designed and never fails. Highlights of the COAX service are a clear, transparent specification with realistic cost estimate, project managers that are responsive, always helpful and communicate clearly, a strong technical team and a company that I can trust.

Phil Cushion

Founder, SiteSurvey Plus

I heavily relied on COAX for not only the development of my core product, but also assistance in all the other support infrastructure in hosting my product.

The team also went above and beyond their existing web development skillset by making effort to understand the domain specific (financial modelling) math and technicalities of my product.

Tim

Founder, Peercents

COAX’s team is second to none designing, developing, and deploying websites.

I was delighted by COAX attention to detail and ability to deliver such a complex project. I highly recommend COAX to anyone looking for a reliable and talented web development team.

Mason Blake

Co-founder and CTO, Ratio

In working with COAX, we found them to be highly professional.

We have continued our ongoing relationship and cooperation with COAX on this project thanks to the ongoing support they continue to offer us.

Ashley Greenfelder

Director, Re:Plan

Their highly responsive team had the technical know-how to seamlessly incorporate non-standard features.

Despite facing tight crucial deadlines, they worked tirelessly around the clock to deliver the project on time, even accommodating additional feature requests. We are immensely thankful for their hard work, which resulted in exceptional outcomes.

Ali Ghafour

CEO, 2020 Armor

Throughout the years, we have maintained a strong relationship based on mutual trust and respect.

From the start, we prioritized flexibility, particularly in terms of working within our monthly budget and delivering new features and functionalities every two weeks. Our communication with both the project manager and team members has been exceptional, and we have consistently received high-quality product delivery and support.

Andrew Macfarlane

Founder & CEO, Carezapp

You will not often find such an approach in the outsourcing development market.

From the first day, the COAX team established themselves as optimistic. After the guys spent a dozen hours sorting out our problems and never once talked about money, we realized that this team was ready to go the extra mile. We were finally convinced of the prospects for cooperation when the COAX CTO came to our British office in person with a detailed presentation of the renovation.

Richard Murray

CEO, Antique Ecommerce Marketplace

We liked the COAX team’s deep-diving approach and attention to detail.

Their incremental approach with feedback loops allowed us to see results from the early stages and ensured we stayed on the right track. But most importantly, we felt that they genuinely cared about our project. Doing their best to make it as perfect as possible, they were always there for us, on-site rather than online.

Mykola Bronitskyy

Co-founder, GrandBus

They always respond right away to any questions or requests that we have and contribute really good ideas.

The development work delivered by COAX has satisfied all project stakeholder requirements for the project and helped to streamline internal company processes for the client. Their team is communicative and helpful throughout the work, contributing ideas to make the product even better.

Peter Goian

General Manger, TRI

Frequently asked questions and answers

Manual testing should be performed by experienced testers who have an understanding of testing and subjective judgement, especially for evaluating user experience and testing in realistic scenarios. As Ahmad states, testers should recognize contextual, functional, visual, and usability bugs in the UI/UX. Also, testers should have the ability to adapt test cases based on project movement and familiarity to anticipate failures. Technical requirements would consist of test case design skills, domain knowledge, and the ability to analyze for exploratory testing.

There are several key types:

  • Functional testin, including smoke, sanity, integration, and system testing.
  • Non-functional testing including usability, performance, security, and compatibility testing.
  • Black Box testing
  • White Box testing
  • Gray Box testing
  • Regression testing
  • User Acceptance Testing (UAT).

Geographical team distribution, communication barriers, and coordination issues are the primary issues facing global software development. Testing is challenging due to time zones and cultural differences, particularly when it comes to management and coordination as well as communication. Ashiq also explains that because testers are unable to automate tests of repetitive tasks, manual testing is time-consuming. Consistency in test coverage, documentation, and resource management among a distributed team present more difficulties.

Only humans can provide the right UI/UX evaluation and detect contextual bugs that are missed in the automation process. Even though automation has become the status quo in testing, manual testing can still possess valuable contributions, as Ahmad adds. Manual testers quickly detect failures that would have gone unnoticed in automated testing, and quickly adapt to and assess scenarios that are un-automatable. Also, manual QA supplies practical validation of software quality through exploratory testing and the validation of an end user's perspective.

Expert manual testing teams like COAX use ISO/IEC 27001:2022 certification for risk monitoring and security management. We bring you skilled manual testers who offer well-rounded strategies that use methodical techniques. Also, optimal quality processes are guaranteed by ISO 9001 certification. Finally, continuous tester training programs, defect tracking systems, and structured test case management all help to maintain efficiency.

Want to know more?
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Drop us a line:

sales@coaxsoft.com

Main office

401 S Milwaukee Ave Wheeling, IL 60090, USA

+1 773-644-8871

Delivery center

72 Mazepy str., Ivano-Frankivsk 76018, Ukraine

099-746-6810