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Custom CRM software development
Elevate engagement and revenues with retail-specific CRM software.
From automated customer insights to seamless omnichannel engagement, we create custom CRM solutions that empower you to sell smarter and serve better.
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CRM system development that converts
If you need a system to connect with your leads and clients, automate processes for customer support, marketing, analytics, and make your sales go up, you should opt for CRM development services. Depending on the size of your business, client base, and existing processes, we will propose a specific solution. Do you want to scale in the future? No problem, custom CRM systems make it possible to modify the system according to your new business goals.
Why choose our CRM development company
End-to-end service
COAX specializes in the creation, implementation, migration, and maintenance of innovative and scalable customer relationship management (CRM) systems.
Benefit-driven development
By utilizing CRM software solutions we create, our clients manage customer data and interactions, enjoy a robust workflow within a complex organizational structure, use the potential of automation, and manage staff and resource performance.
Deep industry knowledge
With CRM development services, we are continually expanding our knowledge and skill set in CRM solutions for a variety of industries and sectors to maximize customer experience and fulfil your business requirements.
Ongoing support
At COAX, we believe flawless CRM development goes beyond technical expertise. That’s why we ensure clear communication, proactive support, and a smooth process at every stage. From planning to launch, your success is our priority.
Our CRM development services
We help to save the valuable time of your employees by automating customer interaction and manual tasks in sales, customer support, and marketing for various industries.
We develop custom solutions that have all functionality of the standard enterprise CRM and are more flexible to accommodate any customer journey or business workflows.
We have experience in creating a wide range of effective mobile CRM apps. Allow your users to manage tasks, view the calendar, and send messages to customers on the go embrace the power of mobile CRM.
For business growth and scalability, CRM migration can be essential. We can move data from your current to the new CRM system while data integrity is guaranteed.
We create Cloud-Based CRM solutions for a seamless experience, so you can keep your data secure, leverage external systems, an have interactions with customers from any place and device.
Advantages of сustom CRM development
How custom CRM software fits your business needs
Revenue driving
The CRM system is a software solution that adapts to your specific requirements in terms of customer management, company operations management, and achieving a high return on investment (ROI).
Data advantage
We provide CRM software that organizes large amounts of data. A custom CRM software solution combines all data sources to fulfill customer expectations, with an emphasis on analytical insights while completing sales and forecasting revenue growth.
Top-notch security
COAX is a custom software development company devoted to safeguarding your privacy and data, therefore we build highly trustworthy systems based on customer preferences, industry guidelines, and agile methodology.
Cross-platform advancements
Our clients achieve even more productivity and efficiency when specialist CRM software solutions go the extra mile and are coupled with powerful real-time analytics and mobile capabilities.
COAX CRM software development helps you expand your business by providing:
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Lightweight bespoke solutions tailored to each client's specific requirements
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Improved workflow by exceeding functionality and scalability.
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Increased efficiency, which our clients appreciate.
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Seamless integrations with your existing tools and platforms.
Functionalities of custom CRM systems
Basic characteristics
- Contacts administration
- Managing transactions
- The stages of a contract
- Task administration
- Email integration — Reporting
Optional extras
- Automation — Dashboard(s)
- Tools for customer service — Analytics
- Integration of marketing software
- Integrations with other third-party services
Cost of CRM software
The CRM software industry, according to Gartner, is the fastest growing, with revenues expected to reach $80 billion by 2025. CRM implementation is a strategic choice for most businesses that rely significantly on data and its consequences. So, while every CRM is an investment, the most important consideration is how strategic it is for you. The cost of CRM software varies based on whether it is a pre-built system or a custom solution that a company chooses. As a CRM software development company with years of proven expertise, we help you make the most of your budget.
The price is also affected by the CRM's features, but there are a number of additional factors to consider:
- Function
- Capacity
- Maintainability
- Time to delivery
- Security
- User experience
Choose your option of custom CRM solution
Develop CRM from scratch
COAX will plan and architect a new CRM tailored for your business
CRM modernization and optimization
Fixing bugs and modernization of existing features and integrations
Support existing marketplace
Application support and infrastructure support for already working application
Custom CRM integrations
Seamless connection of your CRM with ERP, e-commerce, marketing tools, and other business systems.
Frequently asked questions and answers
When selecting a company for CRM application development, look for the experience of the team of developers in creating custom CRM solutions. Background in developing similar apps for various industries is a good predictor that the team will have a full understanding of your needs and eventually meet your expectations.
Custom CRMs have many advantages over pre-made ones. They can be tailored to your specific needs for personalized experiences, so you don't have to pay for pre-made CRMs with a bunch of integrations and features you'll never use. It's also possible to see more detailed analytics, a CRM with advanced customer segmentation is way convenient for you. If you require a special type of automation for your business process, it's also easier to create it in a custom solution.
Yes, our CRM software development services also include upgrading an existing CRM. We will help you to get the latest edition of your software. So you can manage your customer base with a modern tech stack and improve customer data processing, analyze customer behavior, and supercharge your existing business applications with modern solutions in affordable rates.
The timeline of custom CRM software development greatly depends on the scope of the system to develop, the features you want to see, the size of your company and industry specifics. When we learn more about the product to create, we will be able to make a time estimate.
Custom CRM development services give you a lot of freedom in the functionality and scalability of the system. You will get just the right solution with features that you really need, automation for routine tasks that take the most time for your employees, and will be able to change many things in the system as time passes. Pre-made CRMs don't provide you with this kind of flexibility.
Other industries we work with
Want to know more?
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What we’ll do next?
1
Contact you within 24 hours
2
Clarify your expectations, business objectives, and project requirements
3
Develop and accept a proposal
4
After that, we can start our partnership
Drop us a line:
sales@coaxsoft.comMain office
401 S Milwaukee Ave Wheeling, IL 60090, USA
Delivery center
72 Mazepy str., Ivano-Frankivsk 76018, Ukraine