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If you need a system to connect with your leads and clients, automate processes for customer support, marketing, analytics, and make your sales go up, you should opt for CRM development services. Depending on the size of your business, client base, and existing processes, we will propose a specific solution. Do you want to scale in the future? No problem, custom CRM makes it possible to modify the system according to your new business goals.
COAX specializes in the creation, implementation, migration, and maintenance of innovative and scalable customer relationship management (CRM) systems. By utilizing CRM software solutions, our clients manage customer data and interactions, enjoy a robust workflow within a complex organizational structure, leverage the potential of automation, and manage staff and resource performance.
With CRM development services, we are continually expanding our knowledge and skill set in CRM solutions for a variety of industries and sectors to maximize customer experience and fulfil your business requirements.
We help to save the valuable time of your employees by automating customer interaction and manual tasks in sales, customer support, and marketing for various industries.
We develop custom solutions that have all functionality of the standard enterprise CRM and are more flexible to accommodate any customer journey or business workflows.
We have experience in creating a wide range of effective mobile CRM apps. Allow your users to manage tasks, view the calendar, and send messages to customers on the go embrace the power of mobile CRM.
For business growth and scalability, CRM migration can be essential. We can move data from your current to the new CRM system while data integrity is guaranteed.
We create Cloud-Based CRM solutions for a seamless experience, so you can keep your data secure, leverage external systems, an have interactions with customers from any place and device.
Customized and light-weight
For high business productivity your CRM needs an out of box solution. With our dedicated team, only the functions you'll use are included, and they're organized according to your operations.
Begin right immediately
Features can be used to their full potential with no training due to the simple and user-friendly design to improve business efficiency and output.
Improved integration
Utilizing third-party APIs for marketing campaign, sales process, and engagement options is the best way to cut development and maintenance costs. Everything is made to fit in with your current procedures, customer lifecycles, and systems.
Applications for Customer Relationship Management
All modules are based on the same database, however they are tailored to each business unit's needs to become the perfect option for customer satisfaction.
System expansion is simple
The quick addition of new features for customer engagement, sales pipeline, and overall digital transformation in response to changing needs is what custom CRM development and your modern business requires.
Cost-savings
Leverage savings on development costs and business operations by building the software with only the functional specifications you need, followed by a reduction in long-term operating costs.
The CRM system is a software solution that adapts to your specific requirements in terms of customer management, company operations management, and achieving a high return on investment (ROI). With a leading team of software developers, we provide CRM software that organizes large amounts of data within a business and then converts it into lucrative interactions. A custom CRM software solution combines all data sources to fulfill customer expectations, with an emphasis on analytical insights while completing sales and forecasting revenue growth.
COAX is a custom software development company devoted to safeguarding your privacy and data, therefore we build highly trustworthy systems based on customer preferences, industry guidelines, and agile methodology. Our clients achieve even more productivity and efficiency when specialist CRM software solutions go the extra mile and are coupled with powerful real-time analytics and mobile capabilities.
Lightweight bespoke solutions tailored to each client's specific requirements
Improved workflow by exceeding functionality and scalability.
Increased efficiency, which our clients appreciate.
The CRM software industry, according to Gartner, is the fastest growing, with revenues expected to reach $80 billion by 2025. CRM implementation is a strategic choice for most businesses that rely significantly on data and its consequences. So, while every CRM is an investment, the most important consideration is how strategic it is for you. The cost of CRM software varies based on whether it is a pre-built system or a custom solution that a company chooses.
Function
Capacity
Maintainability
Time to Delivery
Security
User Experience
COAX will plan and architect a new CRM tailored for your business
Fixing bugs and modernization of existing features and integrations
Application support and Infrastructure support for already working application
The unique platform that combines strong technology with intricate operational abilities. Complex marketplace with all the necessary products for tourists: tickets, tours, accommodation, and transfers.
We developed a comprehensive outfitter booking system that speeds up reservations, handles licensing and payments, and offers flexible workflows for admins, outfitters, and customers. Key additions – a booking widget and custom user roles enhanced usability and compliance. This solution reduced manual workload, centralized operations, and modernized the booking experience while preserving the personal touch critical to the hunting industry.
Driven Connect, a platform linking organizations with local transport providers, aimed to simplify coach and minibus booking service in the UK. COAX developed the MVP with key user roles and features in 5 months. Post-feedback, we added B2C flows & optimized booking and payments. This digital transformation attracted 400+ operators, improving value for buyers through a competitive tender process.
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GrandBus is a provider of international bus services that values passenger safety, reliability, and customer satisfaction. They approached us with the goal of creating a user-focused product. After conducting a thorough discovery phase, we built a website, admin panel, and mobile app for drivers from scratch. Our efforts have resulted in a successful and profitable product.
When selecting a company for custom CRM app development, look for the experience of the team of developers in creating custom CRM solutions. Background in developing similar apps for various industries is a good predictor that the team will have a full understanding of your needs and eventually meet your expectations.
Custom CRMs have many advantages over pre-made ones. They can be tailored to your specific needs for personalized experiences, so you don't have to pay for pre-made CRMs with a bunch of integrations and features you'll never use. It's also possible to see more detailed analytics, a CRM with advanced customer segmentation is way convenient for you. If you require a special type of automation for your business process, it's also easier to create it in a custom solution.
Yes, our CRM software development services also include upgrading an existing CRM. We will help you to get the latest edition of your software. So you can manage your customer base with a modern tech stack and improve customer data processing, analyze customer behavior, and supercharge your existing business applications with modern solutions in affordable rates.
The timeline of custom CRM software development greatly depends on the scope of the system to develop, the features you want to see, the size of your company and industry specifics. When we learn more about the product to create, we will be able to make a time estimate.
Custom CRM development services give you a lot of freedom in the functionality and scalability of the system. You will get just the right solution with features that you really need, automation for routine tasks that take the most time for your employees, and will be able to change many things in the system as time passes. Pre-made CRMs don't provide you with this kind of flexibility.
Did you know that retailers using predictive analytics are seeing incredible results? This isn't just for retail giants either — even smaller businesses are achieving 250% ROI. In this comprehensive guide, we'll walk you through everything you need to know about predictive analytics in retail — from understanding the basics to choosing the right tools and implementing winning strategies. You'll discover how major players use this technology, and how Macy's turned a $3.6 billion loss into a $103 million profit through analytics. The best part? We'll show you how to avoid common pitfalls and choose solutions that work for your specific needs.
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Even major airlines still struggle with tech issues that can ground hundreds of flights. What’s the way out? Modern airline systems help prevent and manage travel disruptions before they spiral out of control. This guide dives into airline reservation and passenger service systems, breaking down how these digital powerhouses keep millions of travelers moving smoothly through the skies Whether you're an airline professional looking to upgrade your systems or just curious about what happens when you book a flight, you'll find clear explanations and practical insights to help you understand these aviation technologies.
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Security often takes a backseat to feature delivery — yet 84% of codebases contain at least one vulnerability. Recent breaches, like AT&T's 2024 incident costing over $4.88 million, show the devastating impact of poor security monitoring. This guide walks you through creating effective security status reports, helping you identify vulnerabilities before they become problems. Learn the essential components of security reporting, understand the types of security reports, and discover how to combine automated tools with human expertise.
Over 360 million people worldwide experience color vision challenges, making accessibility more crucial than ever. With 8% of men and 0.5% of women affected by color vision differences, understanding these perspectives is important for creating truly inclusive digital spaces. Why is this guide for you? Drawing from real experiences of color-blind people and insights from leading brands, we go beyond technical recommendations to actually give you actionable strategies to make your digital products more user-friendly and inclusive.
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