Custom CRM Development

  • Focus on customer experience

  • Improve your workflow efficiency

  • Light-weight and customized

12 years in the market

80+ Teammates

237 Projects handled

COAX specializes in the creation, implementation, migration, and maintenance of innovative and scalable customer relationship management (CRM) systems. By utilizing CRM software solutions, our clients may manage customer data and interactions, enjoy a robust workflow within a complex organizational structure, leverage the potential of scalable automation, and manage staff and resource performance.

COAX's advisors and software engineers can design a custom CRM system to help you reach even the most ambitious plans inside your company, all while keeping in mind your critical goals and development demands. With CRM development and implementation services, we are continually expanding our knowledge and skill set in CRM solutions for a variety of industries and sectors in order to support you in achieving quantifiable business objectives.

Custom CRM development advantages

Customized and light-weight

Only the functions you'll use are included, and they're organized according to your team.

Begin right immediately.

Features can be used to their full potential with no training because to the simple design.

Improved integration

Everything is made to fit in with your current procedures and systems.

Applications for Customer Relationship Management

All modules are based on the same database, however they are tailored to each business unit's needs.

System expansion is simple.

The quick addition of new features in response to changing needs is what custom CRM development requires.


Savings by building only the features you need, followed by a reduction in long-term operating costs.

How custom CRM software fits your business needs?

The CRM system is a software solution that adapts to your specific requirements in terms of customer management, company operations management, and achieving a high return on investment (ROI). We provide CRM software that organizes large amounts of data within a business and then converts it into lucrative interactions. A customized CRM system combines all data sources to fulfill customer expectations, with an emphasis on analytical insights while completing sales and forecasting revenue growth.

COAX is a bespoke CRM development company devoted to safeguarding your privacy and data, therefore we build highly trustworthy systems you can trust. Our clients achieve even more productivity and efficiency when specialist CRM software solutions are coupled with powerful real-time analytics and mobile capabilities.

COAX CRM solutions help you expand your business by providing:

  • Lightweight bespoke solutions tailored to each client's specific requirements

  • Improved workflow by exceeding functionality and scalability.

  • Increased efficiency, which our clients appreciate.

COAX develops CRM functionalities.

Basic characteristics

  • Contacts administration

  • Managing transactions

  • The stages of a contract

  • Task administration

  • Email integration - Reporting

Optional extras

  • Automation - Dashboard(s)

  • Tools for customer service - Analytics

  • Integration of marketing software

  • Integrations with other third-party services

Cost of CRM software

The CRM software industry, according to Gartner, is the fastest growing, with revenues expected to reach $80 billion by 2025. CRM implementation is a strategic choice for most businesses that rely significantly on data and its consequences. So, while every CRM is an investment, the most important consideration is how strategic it is for you. The cost of CRM software varies based on whether it is a pre-built system or a custom solution that a company chooses.

The price is also affected by the CRM's features, but there are a number of additional factors to consider:

  • Function

  • Capacity

  • Maintainability

  • Time to Delivery

  • Security

  • User Experience

How we can start marketplace development:

Our recent showcases


Booking service

A global travel agency that serves as a marketplace for re-selling hotel rooms reached out to COAX for turn-key development services. The client needed to build a powerful online platform that could deliver reservations to sellers and buyers in a way that ensured easy re-booking operations.

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Antique e-commerce platform

With 120 thousand monthly visitors (81% of which is organic search traffic), project tops the list of most trusted and influential antique marketplaces in Great Britain. Project specializes in selling antique furniture, jewelry, silver, ceramics, art, and much more.

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TRI Timesheets

The solution significantly improved the overall management of the construction company via time tracking and location tracking.

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Recent artices about marketplace development:

5 Stages to Launching Your Marketplace Website. Explained

Over the past year, COAX has been building over a dozen online marketplaces for clients. We have also counseled over a hundred aspiring entrepreneurs, advising them on the best approaches for building the marketplace that best fits their needs. This blog post is a short summary of the most relevant challenges and questions raised by entrepreneurs and CTOs just like you.

Read Article

2021 Online Marketplace eCommerce Checklist: Security

How has your eCommerce solution been handling threats? Have you experienced downtime, malware, or other security threats in the past year? If not, you can be sure it will happen. Did you know that eCommerce businesses experience more than32.4% of all threats that are successful breaches?

Read Article

Best Web Development Company reputation


100% Job Success Upwork’s Top Rated Agency


4.9 of 5 (14 reviews)


4.95 of 5 stars (5 reviews)

ISO 9001:2015

Certified to comply with the international standards of quality management.

ISO/IEC 27001:2013

Certified to comply with the international standards of information security management system.


Best Web Developers in Chicago 2020

AWS Certified

SysOps Administrator

AWS Certified

Solutions Architect


Top React Native App Development Company


Top Software Developers in Chicago 2021

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Professional Webflow Partner

American chamber of commerce

Member of the chamber

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