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If you need a system to connect with your leads and clients, automate processes for customer support, marketing, analytics, and make your sales go up, you should opt for CRM development services. Depending on the size of your business, client base, and existing processes, we will propose a specific solution. Do you want to scale in the future? No problem, custom CRM makes it possible to modify the system according to your new business goals.
COAX specializes in the creation, implementation, migration, and maintenance of innovative and scalable customer relationship management (CRM) systems. By utilizing CRM software solutions, our clients manage customer data and interactions, enjoy a robust workflow within a complex organizational structure, leverage the potential of automation, and manage staff and resource performance.
With CRM development services, we are continually expanding our knowledge and skill set in CRM solutions for a variety of industries and sectors to maximize customer experience and fulfil your business requirements.
We help to save the valuable time of your employees by automating customer interaction and manual tasks in sales, customer support, and marketing for various industries.
We develop custom solutions that have all functionality of the standard enterprise CRM and are more flexible to accommodate any customer journey or business workflows.
We have experience in creating a wide range of effective mobile CRM apps. Allow your users to manage tasks, view the calendar, and send messages to customers on the go embrace the power of mobile CRM.
For business growth and scalability, CRM migration can be essential. We can move data from your current to the new CRM system while data integrity is guaranteed.
We create Cloud-Based CRM solutions for a seamless experience, so you can keep your data secure, leverage external systems, an have interactions with customers from any place and device.
Customized and light-weight
For high business productivity your CRM needs an out of box solution. With our dedicated team, only the functions you'll use are included, and they're organized according to your operations.
Begin right immediately
Features can be used to their full potential with no training due to the simple and user-friendly design to improve business efficiency and output.
Improved integration
Utilizing third-party APIs for marketing campaign, sales process, and engagement options is the best way to cut development and maintenance costs. Everything is made to fit in with your current procedures, customer lifecycles, and systems.
Applications for Customer Relationship Management
All modules are based on the same database, however they are tailored to each business unit's needs to become the perfect option for customer satisfaction.
System expansion is simple
The quick addition of new features for customer engagement, sales pipeline, and overall digital transformation in response to changing needs is what custom CRM development and your modern business requires.
Cost-savings
Leverage savings on development costs and business operations by building the software with only the functional specifications you need, followed by a reduction in long-term operating costs.
The CRM system is a software solution that adapts to your specific requirements in terms of customer management, company operations management, and achieving a high return on investment (ROI). With a leading team of software developers, we provide CRM software that organizes large amounts of data within a business and then converts it into lucrative interactions. A custom CRM software solution combines all data sources to fulfill customer expectations, with an emphasis on analytical insights while completing sales and forecasting revenue growth.
COAX is a custom software development company devoted to safeguarding your privacy and data, therefore we build highly trustworthy systems based on customer preferences, industry guidelines, and agile methodology. Our clients achieve even more productivity and efficiency when specialist CRM software solutions go the extra mile and are coupled with powerful real-time analytics and mobile capabilities.
Lightweight bespoke solutions tailored to each client's specific requirements
Improved workflow by exceeding functionality and scalability.
Increased efficiency, which our clients appreciate.
The CRM software industry, according to Gartner, is the fastest growing, with revenues expected to reach $80 billion by 2025. CRM implementation is a strategic choice for most businesses that rely significantly on data and its consequences. So, while every CRM is an investment, the most important consideration is how strategic it is for you. The cost of CRM software varies based on whether it is a pre-built system or a custom solution that a company chooses.
Function
Capacity
Maintainability
Time to Delivery
Security
User Experience
COAX will plan and architect a new CRM tailored for your business
Fixing bugs and modernization of existing features and integrations
Application support and Infrastructure support for already working application
The unique platform that combines strong technology with intricate operational abilities. Complex marketplace with all the necessary products for tourists: tickets, tours, accommodation, and transfers.
Driven Connect, a platform linking organizations with local transport providers, aimed to simplify coach and minibus booking service in the UK. COAX developed the MVP with key user roles and features in 5 months. Post-feedback, we added B2C flows & optimized booking and payments. This digital transformation attracted 400+ operators, improving value for buyers through a competitive tender process.
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GrandBus is a provider of international bus services that values passenger safety, reliability, and customer satisfaction. They approached us with the goal of creating a user-focused product. After conducting a thorough discovery phase, we built a website, admin panel, and mobile app for drivers from scratch. Our efforts have resulted in a successful and profitable product.
The unique platform that combines strong technology with intricate operational abilities. Complex marketplace with all the necessary products for tourists: tickets, tours, accommodation, and transfers.
When selecting a company for custom CRM app development, look for the experience of the team of developers in creating custom CRM solutions. Background in developing similar apps for various industries is a good predictor that the team will have a full understanding of your needs and eventually meet your expectations.
Custom CRMs have many advantages over pre-made ones. They can be tailored to your specific needs for personalized experiences, so you don't have to pay for pre-made CRMs with a bunch of integrations and features you'll never use. It's also possible to see more detailed analytics, a CRM with advanced customer segmentation is way convenient for you. If you require a special type of automation for your business process, it's also easier to create it in a custom solution.
Yes, our CRM software development services also include upgrading an existing CRM. We will help you to get the latest edition of your software. So you can manage your customer base with a modern tech stack and improve customer data processing, analyze customer behavior, and supercharge your existing business applications with modern solutions in affordable rates.
The timeline of custom CRM software development greatly depends on the scope of the system to develop, the features you want to see, the size of your company and industry specifics. When we learn more about the product to create, we will be able to make a time estimate.
Custom CRM development services give you a lot of freedom in the functionality and scalability of the system. You will get just the right solution with features that you really need, automation for routine tasks that take the most time for your employees, and will be able to change many things in the system as time passes. Pre-made CRMs don't provide you with this kind of flexibility.
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Tracking maintenance, monitoring driver behavior, and keeping up with paperwork overwhelm even the most organized fleet managers. But times have changed. Modern technology is the answer to handle vehicle fleets. In this article, we'll walk through the essential components of modern fleet management, compare leading software options, and help you understand whether an off-the-shelf or custom solution might be right for your business.
Struggling to navigate the maze of eCommerce APIs? This comprehensive guide cuts through the complexity, breaking down everything from basic API types to ready-to-use solutions, both free and paid. Whether you're looking to streamline payments, sync inventory, or create a seamless omnichannel experience, we'll show you exactly what works in 2025. Skip the trial and error and learn from our experience integrating APIs for businesses of all sizes.
COAX CEO Sergii Khmelovskyi is back from Ecommerce Expo Berlin! We’re still buzzing from an incredible experience that he shared from Ecommerce Berlin Expo 2025. From the insider AI discussions to connected retail innovations, this year’s event was packed with insights, networking, and the brightest minds in digital commerce.
Join COAX at TRANSFORM 2025 – where digital innovation meets real-world expertise! Our team is thrilled to participate in this premier digital transformation event in Berlin on March 19-20. Stop by to discuss the latest AI Act regulations, discover our award-winning solutions, and explore how our expertise in web development and machine learning can address your unique challenges.
Did you know that retailers using predictive analytics are seeing incredible results? This isn't just for retail giants either — even smaller businesses are achieving 250% ROI. In this comprehensive guide, we'll walk you through everything you need to know about predictive analytics in retail — from understanding the basics to choosing the right tools and implementing winning strategies. You'll discover how major players use this technology, and how Macy's turned a $3.6 billion loss into a $103 million profit through analytics. The best part? We'll show you how to avoid common pitfalls and choose solutions that work for your specific needs.
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