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If you need a system to connect with your leads and clients, automate processes for customer support, marketing, analytics, and make your sales go up, you should opt for CRM development services. Depending on the size of your business, client base, and existing processes, we will propose a specific solution. Do you want to scale in the future? No problem, custom CRM makes it possible to modify the system according to your new business goals.
COAX specializes in the creation, implementation, migration, and maintenance of innovative and scalable customer relationship management (CRM) systems. By utilizing CRM software solutions, our clients manage customer data and interactions, enjoy a robust workflow within a complex organizational structure, leverage the potential of automation, and manage staff and resource performance.
With CRM development services, we are continually expanding our knowledge and skill set in CRM solutions for a variety of industries and sectors to maximize customer experience and fulfil your business requirements.
We help to save the valuable time of your employees by automating customer interaction and manual tasks in sales, customer support, and marketing for various industries.
We develop custom solutions that have all functionality of the standard enterprise CRM and are more flexible to accommodate any customer journey or business workflows.
We have experience in creating a wide range of effective mobile CRM apps. Allow your users to manage tasks, view the calendar, and send messages to customers on the go embrace the power of mobile CRM.
For business growth and scalability, CRM migration can be essential. We can move data from your current to the new CRM system while data integrity is guaranteed.
We create Cloud-Based CRM solutions for a seamless experience, so you can keep your data secure, leverage external systems, an have interactions with customers from any place and device.
Customized and light-weight
For high business productivity your CRM needs an out of box solution. With our dedicated team, only the functions you'll use are included, and they're organized according to your operations.
Begin right immediately
Features can be used to their full potential with no training due to the simple and user-friendly design to improve business efficiency and output.
Improved integration
Utilizing third-party APIs for marketing campaign, sales process, and engagement options is the best way to cut development and maintenance costs. Everything is made to fit in with your current procedures, customer lifecycles, and systems.
Applications for Customer Relationship Management
All modules are based on the same database, however they are tailored to each business unit's needs to become the perfect option for customer satisfaction.
System expansion is simple
The quick addition of new features for customer engagement, sales pipeline, and overall digital transformation in response to changing needs is what custom CRM development and your modern business requires.
Cost-savings
Leverage savings on development costs and business operations by building the software with only the functional specifications you need, followed by a reduction in long-term operating costs.
The CRM system is a software solution that adapts to your specific requirements in terms of customer management, company operations management, and achieving a high return on investment (ROI). With a leading team of software developers, we provide CRM software that organizes large amounts of data within a business and then converts it into lucrative interactions. A custom CRM software solution combines all data sources to fulfill customer expectations, with an emphasis on analytical insights while completing sales and forecasting revenue growth.
COAX is a custom software development company devoted to safeguarding your privacy and data, therefore we build highly trustworthy systems based on customer preferences, industry guidelines, and agile methodology. Our clients achieve even more productivity and efficiency when specialist CRM software solutions go the extra mile and are coupled with powerful real-time analytics and mobile capabilities.
Lightweight bespoke solutions tailored to each client's specific requirements
Improved workflow by exceeding functionality and scalability.
Increased efficiency, which our clients appreciate.
The CRM software industry, according to Gartner, is the fastest growing, with revenues expected to reach $80 billion by 2025. CRM implementation is a strategic choice for most businesses that rely significantly on data and its consequences. So, while every CRM is an investment, the most important consideration is how strategic it is for you. The cost of CRM software varies based on whether it is a pre-built system or a custom solution that a company chooses.
Function
Capacity
Maintainability
Time to Delivery
Security
User Experience
COAX will plan and architect a new CRM tailored for your business
Fixing bugs and modernization of existing features and integrations
Application support and Infrastructure support for already working application
The unique platform that combines strong technology with intricate operational abilities. Complex marketplace with all the necessary products for tourists: tickets, tours, accommodation, and transfers.
Driven Connect, a platform linking organizations with local transport providers, aimed to simplify coach and minibus booking service in the UK. COAX developed the MVP with key user roles and features in 5 months. Post-feedback, we added B2C flows & optimized booking and payments. This digital transformation attracted 400+ operators, improving value for buyers through a competitive tender process.
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GrandBus is a provider of international bus services that values passenger safety, reliability, and customer satisfaction. They approached us with the goal of creating a user-focused product. After conducting a thorough discovery phase, we built a website, admin panel, and mobile app for drivers from scratch. Our efforts have resulted in a successful and profitable product.
The unique platform that combines strong technology with intricate operational abilities. Complex marketplace with all the necessary products for tourists: tickets, tours, accommodation, and transfers.
When selecting a company for custom CRM app development, look for the experience of the team of developers in creating custom CRM solutions. Background in developing similar apps for various industries is a good predictor that the team will have a full understanding of your needs and eventually meet your expectations.
Custom CRMs have many advantages over pre-made ones. They can be tailored to your specific needs for personalized experiences, so you don't have to pay for pre-made CRMs with a bunch of integrations and features you'll never use. It's also possible to see more detailed analytics, a CRM with advanced customer segmentation is way convenient for you. If you require a special type of automation for your business process, it's also easier to create it in a custom solution.
Yes, our CRM software development services also include upgrading an existing CRM. We will help you to get the latest edition of your software. So you can manage your customer base with a modern tech stack and improve customer data processing, analyze customer behavior, and supercharge your existing business applications with modern solutions in affordable rates.
The timeline of custom CRM software development greatly depends on the scope of the system to develop, the features you want to see, the size of your company and industry specifics. When we learn more about the product to create, we will be able to make a time estimate.
Custom CRM development services give you a lot of freedom in the functionality and scalability of the system. You will get just the right solution with features that you really need, automation for routine tasks that take the most time for your employees, and will be able to change many things in the system as time passes. Pre-made CRMs don't provide you with this kind of flexibility.
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Navigating the logistics labyrinth without powerful tools is risky and inefficient. A transportation management system makes all the difference — it turns chaotic shipping operations into a streamlined, visible network. In this article, you'll discover the critical features that power modern logistics, explore integration possibilities with existing systems, and weigh the pros and cons of off-the-shelf versus custom solutions.
Worried about scammers targeting your online shop? No wonder. Every minute, fraudsters are finding new ways to rip off eCommerce businesses. For every $100 lost to fraud, businesses lose $207 when all costs are counted. But there's hope! Our no-nonsense guide cuts through the complexity to show you how to shield your business from digital criminals. We'll walk you through the warning signs, smart prevention strategies, and best tools for the job.
Planning to integrate flight booking into your platform? This guide breaks down airline APIs to help you make the right choice. You'll learn how to navigate between flight data providers, understand key technical considerations, and choose the solution that best fits your business needs. Skip the costly mistakes and get practical insights on everything from real-time pricing to booking management.
Are your vehicles idling away profits? GPS vehicle tracking offers a great solution by providing real-time insights into fleet location, driver behavior, and vehicle performance. This guide explores how modern tracking systems reduce fuel costs, improve driver safety, boost productivity, and enhance customer service.
Join COAX at GITEX 2025 in Berlin, a premier tech event showcasing tech trends and industry innovations. Meet our team, discuss custom software development, and discover how we can help your business innovate. Join us at Stand #H5.2-B80 to explore AI, cloud, retail tech, and mobility solutions with our experts.
"Just give in to the vibes" — the latest coding trend promises to turn anyone into a developer overnight. But what happens when AI writes your software? This guide reveals how vibe coding is making tech creation easy and fast — but introducing risks. See real examples of non-programmers building functional apps in hours alongside our COAX team experts warning about security gaps and maintenance nightmares. Discover when to embrace the vibe and when to stick to traditional coding.
In this deep dive, we'll unravel shipping APIs that power the logistics industry. Rather than drowning in manual processes, discover how businesses are automating everything from rate calculations to real-time tracking. We'll explore the full spectrum of shipping integration options — from major couriers to specialized last-mile providers, rail freight, ocean carriers, and shipping aggregators to optimize the supply chain with a single connection.
With data breaches costing an average of $4.88 million in 2024 and 60% stemming from ignored patches, neglected IT maintenance is potentially devastating for your business. Discover how strategic IT support reduces risks and future-proofs your infrastructure. Read this essential guide to learn why scheduled and reactive maintenance are crucial, how to implement a robust security protocol, and why partnering with the right IT provider might be the most important business decision you'll make this year.
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