Blog
Logistics
A secret to 5-star guest service: How to develop a concierge app
There is nothing better than satisfied hotel guests and the staff that doesn’t need to make dozens of calls and bury themselves in endless paperwork. How to achieve it? This guide will help you implement your own concierge software, build a roadmap for building one, or choose from the ready-made solutions.
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Logistics
Travel
AI and Machine Learning in travel: Frameworks, use cases, and tools
If you don’t use AI in your tourism business now, implementing it later will be too late — your competitors are benefiting from it already. Learn how to use the key AI types, solutions, and integration patterns, and find out how to ensure compliant use in this guide.
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AI
Travel
Travel
AI agents and the future of online travel agencies
AI is everywhere, and agentic AI is often referred to as the new Google. What’s the future of OTAs in the age where many agencies become AI-only, and how can your business benefit from it? In this guide, you'll finally grasp the difference between an agent and a chatbot, understand its anatomy, and find your ultimate roadmap to build and monitor one.
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AI
Travel
Design
Customer experience design: Benefits, examples, and tips
We bet that you want to turn ordinary interactions with your brand into "WOW" moments that create deep emotional connections, driving customers to choose you over competitors and stay loyal for years. You’ll achieve it by applying customer experience design. This guide will help you understand the difference between CX and UX design, build the right roadmap, and learn from those who put this into practice successfully.
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Design
Logistics
Driver management software: The ultimate guide
Integrating modern driver management into your business? Learn to improve driver schedules and driver tracking, and implement end-to-end fleet driver management from this guide.
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Logistics
Development
How to build a product marketing strategy
As a business owner, you've put in significant effort (and money) into creating a great product only to see customers scroll by without a second glance. This guide helps you develop a product marketing strategy that takes your brilliant product and makes it a "can't resist" solution for your target market.
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Development
Travel
Breaking down travel analytics: turning data into an advantage
With companies using predictive analytics seeing 30% better customer retention, travel analytics is now the #1 rule for staying competitive. This guide explores how hotels, airlines, and tour operators turn data into revenue-driving insights, personalizing experiences, optimizing prices, and predicting trends. You'll discover the key data sources, implementation steps, and analytics tools that help your travel business scale and grow.
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Travel
Development
API integration testing: Mock vs. stub
Software development is like assembling a complex puzzle. But what happens when those pieces come from different manufacturers, speak different languages, or don't quite align? Mocks, stubs, and their testing companions offer a smarter, safer approach to validation. In this article, we explore API testing techniques that let you simulate, verify, and bulletproof your software integrations.
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Development
Development
API testing tutorial: Understanding API testing types, frameworks, and tools
Are your digital systems acting up more than they should? You're not alone! With 94% of companies reporting API problems, it's a widespread headache. This article breaks down everything you need to know about API testing in a practical, easy-to-follow way. We'll explore different testing types, walk through the best tools available, and share proven strategies to catch problems before they impact your users. Plus, we'll help you choose between ready-made solutions and custom frameworks based on your specific needs.
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Development
Travel
Virtual concierge software: Modules and integrations
To extend hotel guests' service to all the remaining hours outside your team’s schedule, you will benefit from an integrated virtual concierge. But how to decide what integrations you need, and what solution to get? This article will show you the key features, connections, and implementation tips to help you find just the right tool for your hotel.
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Travel
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