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About us

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Product Strategy

Product management

Product Discovery

Product discovery

Product UI/UX Design

Product UI UX design

Revenue Leakage Detection And Prevention

Revenue leakage detection and prevention

CRO (Conversion Rate Optimization)

CRO conversion rate optimization

User Journey Optimization

User journey optimization

Accessibility Audit

Accessibility audit

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Product Engineering

Solution engineering service

Software Audit & Consulting

Software audit consulting

Platform Development

Platform development

Quality Engineering

Quality engineering

Third-party Software Integration

Third party software integration

Cloud & DevOps Services

Cloud and DevOps services

SaaS Platform Development

SaaS platform development

ERP Software Development

Product Growth

Product growth

Digital Strategy

Digital strategy

SEO/GEO Services

SEO GEO services

Content Marketing

Content marketing

Marketing Analytics

Marketing analytics

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Agentic AI Development

Agentic engineering

Vibe Coding Cleanup

AI Infrastructure As A Service

AI infrastructure as a service

Data Engineering

Data engineering

Operational AI & Consulting

Operational AI and consulting

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Revenue leakage detection

AI-powered Tripian integration

Travel API integrations

Website security audit

Conversion rate optimization

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Contact Us

AI Trip Planning (Tripian)

AI Agents for Travel & Hospitality

AI Agents for Fleet Operations

AI Search Visibility (GEO)

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Travel and hospitality software development

Travel API integration

Travel booking software development

Hotel management software development

Travel mobile app development

Travel website development and design

Transportation and logistics software development

Delivery management solution development

Fleet management software development

Custom inventory management software development

TMS software development

Dynamic route optimization solution development

Vehicle monitoring system development

Supply chain software development

Shiji — Custom Webflow for a global hospitality provider

Coach and minibus hiring service with quote system

See all

An online travel booking platform for Australia's most viral content creators

Booking platform for community-based tourism

See all

AnchorSpan — system for warehouse, port, and delivery visibility

BSTK  Grandbus — bus ticket booking platform

See all

Tour operator's guide to preventing cancellations

10 fast no-dev conversion fixes for travel & transportation websites

All e-books & white papers

Logistics

Employee transportation software: Features, benefits, and best solutions

Logistics

A complete guide to warehouse slotting optimization

Check our blog

Services

Agentic AI Development

Agentic AI development services

We build custom AI agents that keep context, respond on the spot, and act only within the limits you set. Each one connects to your PMS, TMS, or CRM and is measured against a baseline. They operate within configured boundaries with the right architecture.

Industry leaders we work with

Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo
Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo

Your agentic AI solution, sized right

What the free scan does (self-serve)

One agent, several tools (PMS, email, payments). 
Simple to build, test, and govern. 
Right for one clearly bounded workflow.

Where COAX comes in (on request)

An orchestrator routes work to specialized agents 
(monitor, planner, executor, checker). Each has its own tools and limits. 
Right when one workflow spans several systems or teams, and 
when you need one agent to check another.

We design for the second type from day one. Going from one to many is an extension that doesn’t require a full rewrite.

AI agents built for how your operations actually run

Travel & Hospitality

Booking & guest service agent

Task

Handles booking changes, cancellations, special requests, and pre-arrival questions across chat and email. Complex cases go to staff with full context. Every change is logged, and escalation rate and resolution time are tracked against baseline.

Systems

PMS (Mews, Cloudbeds, Opera)

Booking engine

CRM

WhatsApp / email

Control

Actions limited to approved policies (refund thresholds, rate rules).

Revenue & pricing intelligence

Task

Forecasts demand and pickup, flags rate-parity drift across channels, and recommends price moves for revenue managers to approve.

Systems

PMS

Channel manager

OTA feeds

Rate-shopping data

Control

Recommendations only, and a human approves. Forecast accuracy is measured separately.

Booking & guest service agent

Task

Monitors funnel, payment, and integration logs for abandoned checkouts, failed payments, and sync errors. It quantifies the loss and triggers recovery.

Systems

Booking engine

Payment gateway

Analytics

Integration logs

Control

Alert thresholds are agreed per metric, and recovered revenue is reported monthly.

Transportation & Logistics

Dispatch & exception-handling agent

Task

Detects late pickups, route deviations, and failed deliveries. It proposes reassignments, notifies customers, and updates the TMS. On-time rate and dispatcher hours are tracked against baseline.

Systems

TMS

Telematics

Driver app

Customer notifications

Control

Reassignments above a set cost need dispatcher approval.

Route & load optimization


Task

Plans routes and loads under real constraints like time windows, capacity, and driver hours, and replans when the day changes. Built on the engineering behind DriveIQ AI, our route optimization and ETA prediction platform.

Systems

TMS

Order management

Telematics

NVIDIA cuOpt

Control

Every plan is comparable to the dispatcher's, with cost per mile and utilization reported per run.

Fleet operations intelligence

Task

Turns telematics and maintenance data into predictions: failures, fuel anomalies, idle time, and driver risk.

Systems

Telematics

Maintenance system

Fuel cards

ERP

Control

Prediction precision is reviewed monthly, and alerts are tuned to what the ops team can act on.

Cross-industry

Document intelligence

Invoices, PODs, BOLs, contracts, and IDs into structured records, with human review below a confidence threshold.

Knowledge assistant

Answers from SOPs, contracts, and tickets with cited sources, for ops and support teams.

Engineering productivity

AI-enabled SDLC: specs, code review, test generation.

Product Engineering

Tools and technologies we master

Core stack

Claude

OpenAI

Gemini

Hugging Face

scikit-learn

FAISS vector search

EasyOCR

We integrate with

Mews

Cloudbeds

Opera

Expedia

Stripe

CRM

helpdesk

WhatsApp

Email

We build with

Python

Django

Node.js

React

Model Context Protocol (MCP)

NVIDIA cuOpt

We deliver with

AWS

Google Cloud

Learn more about our comprehensive technology stack

See all technologies

Launch your first AI agent

One workflow. One agent. Production-ready in 4–6 weeks.

Teams with repeatable workflows like booking changes, dispatch exceptions, support tickets, and document intake.

Organizations that need quick validation and clear ROI before committing to a broader rollout.

Teams that want production-ready AI without the overhead of a full-scale deployment.

Your AI agent deliverables

Workflow map

The workflow broken down step by step, covering what the agent owns, where a human stays in the loop, and what triggers escalation.

Agent architecture

Tool calling, orchestration, fallbacks, and handoffs designed from the start.

Live integrations

Connected to 1–2 systems you already run, such as a PMS, TMS, CRM, or helpdesk, and tested on your real data, not mocks.

Evaluation harness

A baseline, target KPIs, and automated tests for task success, escalation rate, latency, and cost per task.

Guardrails

Permissions, approval gates, and audit logs. The agent can't do anything you didn't approve.

ROI report

What ran, what the numbers showed, what it costs to run, and what scaling looks like next.

How we build AI agents

We work out which decision or task AI should improve, what success looks like in numbers, and whether AI is the right tool at all. Sometimes the honest answer is a rule, a form, or a better process.

‍Output: an AI-fit assessment with a target metric, or a recommendation not to use AI.

We assess what data exists, how clean it is, and what's missing. Gaps get fixed or priced in before the build starts.

‍Output: a data readiness report with gaps and their cost.

We choose between an off-the-shelf API, a fine-tuned model, custom ML, or a multi-agent system based on what your metric, latency, cost, and compliance needs.

‍Output: an architecture decision with an estimated cost per task.

We build against your real data, systems, and edge cases, and the evaluation harness scores every iteration.

‍Output: an agent that beats the agreed baseline, or a clear report on why it doesn't.

The agent goes live with monitoring for quality, drift, latency, and cost per task.

Output: a monthly report on what the AI did, what it cost, and what it saved.

Certifications behind every agent we ship

ISO/IEC 27001:2022

Certified to comply with 
the international standards of information security management system

ISO-certified

ISO 9001

Certified to comply with the international standards of quality management

AWS Certified

AWS SysOps Administrator Associate

AWS Certified

AWS Solutions Architect Associate

AI development in action

See all projects

Why choose COAX for solution engineering?

End-to-end expertise

One team owns strategy, design, development, QA, and DevOps, so you work with a single accountable partner instead of five vendors.

ROI optimization

We build only what validates your idea first, so every sprint ties to a business outcome and your budget goes further.

Speed to market

We start from proven architecture patterns and reusable components rather than a blank page, so your product reaches users sooner.

Transparent collaboration

The same team stays with you from ideation to post-launch support, and weekly syncs keep you informed without chasing updates.

100+

in-house experts

50-60%

faster delivery with reusable patterns

15+

years of engineering

50-60%

client rating on Clutch

Client feedback

Frequently asked questions and answers

We start with the decision or task, the metric, and the data, not the model. If a rule, a form, or a process change solves it more cheaply, we say so. When AI fits, the assessment tells you which kind to use and what it will cost to run.

Yes. Integration is usually most of the work, and it's our core strength. We've connected booking engines, PMS, channel managers, telematics, and payment systems for travel and logistics clients.

Before building, we agree on task success rate, escalation rate, latency, and cost per task, and we set a baseline. The evaluation harness scores every version, and nothing ships that doesn't beat it. After launch, we keep tracking the same metrics and report on them monthly.

We use whatever fits the task, cost, and compliance needs: Claude, OpenAI, Gemini, or open-source models. Systems are built so you can swap models without a rewrite.

Yes. Agents and models see only the data they need, with PII masking and audit logs. Your data isn't used to train third-party models, and we can deploy in your cloud or on-prem. We work under an NDA and ISO/IEC 27001, and code and artifacts stay yours.

Yes. We first run it through an evaluation harness against a baseline. Then we keep what scores well and rebuild only what doesn't.

We offer a fixed price for a first agent with a defined scope, time and materials for an evolving roadmap, and a monthly retainer for a dedicated team. You also see the running cost per task, so ROI stays measurable. Talk to our pre-sales team for a scoped estimate.

AI training companies ensure model reliability through extensive validation protocols: cross-validation testing, holdout datasets, and A/B testing that should be done before deployment. Tracking model accuracy, detecting data drift, and retraining models is done automatically through continuous monitoring systems. Such companies might suggest using ensemble techniques (combining several models), auto-testing your pipelines, and maintain detailed records of all the training data, model versions, and performance metrics.

Based on the data, there were 24 major cybersecurity incidents in June 2025 only: 11 ransomware attacks and 13 data breaches, including ransomware groups like RansomHub targeting government entities, Qilin hitting Lee Enterprises exposing 40,000 Social Security numbers, and data breaches affecting millions like Zoomcar (8.4 million users) and Episource (5.4 million patients). So check if your development team uses multi-layered encryptions and access controls, audits systems regularly, and conducts penetration testing. Also, ask if they perform network segmentation to isolate AI systems, continuous monitoring for anomalous behavior, regular backup and disaster recovery procedures.

To quantify AI ROI, set benchmark measures for key areas of performance like customer service, IT operations, and decision-making (Deloitte found each one of these activities brings 74%, 69%, and 66% return respectively), then track relevant KPIs such as sales conversion rates, customer churn prevention, and error rates before and after AI implementation. Calculate the total gains minus overall expenses (development, implementation, maintenance, and data collection) taking into account data quality and model updates to determine if the investment pays back solid long-term value.

Insights from the COAX blog

Check our blog

Logistics

Top 10 transportation software development companies to partner with

October 2, 2026

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Travel

Top 10 travel app development companies in 2026

September 30, 2026

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Logistics

Smart warehouse guide: Key technologies, features, and best practices

September 28, 2026

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Logistics

Employee transportation software: Features, benefits, and best solutions

September 18, 2026

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Logistics

A complete guide to warehouse slotting optimization

September 17, 2026

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Travel

Short-term rental software: A complete guide to choosing the right tools

September 16, 2026

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Logistics

What is fleet telematics? Turn vehicle data into better fleet decisions

September 14, 2026

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Travel

Why do you need a cloud hotel management system?

September 11, 2026

Go to the blog post page

Logistics

Warehouse control systems explained: Workflow, features, and solutions

September 10, 2026

Go to the blog post page

Travel

We tested the 10 best tour operator software solutions, so you don’t have to. Here’s what we found.

September 9, 2026

Go to the blog post page

What we’ll do next?

  • 1

    Contact you within 24 hours

  • 2

    Clarify your expectations, business objectives, and project requirements

  • 3

    Develop and accept a proposal

  • 4

    After that, we can start our partnership

Serhii Danyliuk

Head of Strategic Partnerships