Revenue leakage audit for travel
Revenue leaks happen quietly. A missed no-show fee, an invoice for a canceled booking, a checkout glitch for one card type, or an inflated OTA commission. Each mistake looks small, but together, they drain your bottom line. Our revenue leakage audit for travel businesses follows bookings and payments through every system they touch, finds where money slips away, and tells you how much each leak costs and how to close it.
Industry leaders we work with
What a revenue leakage audit for travel covers
Bookings that start but never finish
Search errors, supplier timeouts, and declined cards that never get retried send buyers elsewhere. We trace failed sessions through your logs and count what they would have been worth.
Channel costs and rate gaps
OTA commissions are checked against contracts, and channel prices against your own. You see where intermediaries take more than agreed, or where cheaper rates elsewhere pull buyers away from your site.
Fees that never get collected
Late cancellations, no-shows, and paid amendments often slip through when systems don’t talk. We match your policies to what was actually charged.
Payment and payout mismatches
Failed captures, double refunds, exchange rate losses, and payouts that don’t match bookings all get flagged. Every transaction is compared with its source booking.
Supplier invoices vs. what you sold
Supplier bills are checked against contracted rates and actual bookings. Charges for cancelled reservations and rates above contract surface quickly.
Extras sold but not billed
Transfers, add-ons, and on-site services promised during booking sometimes never reach the final invoice. We look for the gaps between what was sold and what was charged.
Commissions and affiliate payouts
Agent and affiliate commissions are recalculated from source data. Overpayments, missed clawbacks, and duplicate payouts become visible.
Monitoring that keeps leaks closed
After the audit, automated reconciliation jobs keep comparing systems daily. New leaks trigger an alert before they turn into a month’s worth of losses.
Get read-only access
We connect to your booking, payment, accounting, and supplier data without changing anything.
Your operations keep running untouched.
Data handling rules are agreed upfront.
Deliverable: data access plan
Trace bookings end to end
Sample bookings are followed from first search to final payout.
Every system they pass through gets mapped.
Weak links show up quickly.
Deliverable: transaction flow map
Reconcile at scale
Scripts compare bookings, payments, invoices, and payouts across months of data.
Mismatches are grouped by cause.
Patterns separate one-off errors from systematic leaks.
Deliverable: reconciliation findings
Put a price on every leak
Each leak gets an estimated monthly and yearly cost.
The calculation and its data sources are shown.
Leaks are ranked by money recoverable versus effort.
Deliverable: sized leak register
Close the biggest gaps
Quick fixes, like retry rules or fee automation, ship first.
Larger fixes get a scoped plan.
Recoverable past amounts are listed for follow-up.
Deliverable: fix plan, quick-win changes
Keep watching
Automated checks run daily against the leaks we found.
A monthly report tracks recovered and protected revenue.
New leak types are added as your business changes.
Deliverable: leak monitoring dashboard, monthly report
Money our travel clients started keeping
€30,000+
In OTA fees GrandBus keeps yearly after moving sales to its checkout
99.7%
User verification accuracy on Re:Plan, which keeps risky transactions out
3
Currencies with local payouts on Re:Plan, which reduces conversion losses for sellers
5
Payment providers integrated on Re:Plan, each one a payment path we account for
60
Affiliates selling through MICRM, each with sales tracked in one system
Stack for our revenue leakage audit for travel
Safeguards around your financial data
Why businesses trust COAX Software with a revenue leakage audit for travel products
We follow the money into the systems
Our engineers read integration logs, payment webhooks, and supplier responses directly. Leaks that never appear in a dashboard show up there.
Read-only, no disruption
The audit starts with read-only access and runs alongside your normal operations. Your team keeps working while we look.
Payback math you can check
Every finding shows the data, the formula, and the estimated yearly cost. Prioritizing fixes becomes a simple business decision.
Complex money flows are familiar ground
Multi-year installments on Krytter, resale payouts in three currencies on Re:Plan, and commission-free direct sales on ARRIVAL. We’ve built the money side of tricky travel models ourselves.
FAQ
COAX Software does. A revenue leakage audit for travel from COAX traces bookings, payments, supplier invoices, fees, and commissions across your systems, sizes every leak in money, and gives you a ranked plan to close them.
Some finance consultancies and analytics firms offer them. COAX Software brings engineers who build booking, payment, and supplier systems, so we can find leaks in the code and integrations as well as in the reports.
COAX Software can. We start with read-only access, follow sample bookings end to end, then reconcile months of data with scripts. You get a register of leaks with costs attached and quick fixes for the biggest ones.
Look for a team that understands travel money flows, from deposits and cancellations to supplier invoices and OTA commissions, and can fix what it finds. COAX Software meets both criteria and is backed by ISO/IEC 27001 and ISO 9001 certification.
COAX Software provides both the one-time revenue leakage audit for travel and ongoing monitoring afterward. Automated reconciliation keeps checking your systems daily, so closed leaks stay closed and new ones get caught early.
What we’ll do next?
1
Contact you within 24 hours
2
Clarify your expectations, business objectives, and project requirements
3
Develop and accept a proposal
4
After that, we can start our partnership
