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Travel and hospitality software development

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Shiji — Custom Webflow for a global hospitality provider

Coach and minibus hiring service with quote system

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An online travel booking platform for Australia's most viral content creators

Booking platform for community-based tourism

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AnchorSpan — system for warehouse, port, and delivery visibility

BSTK  Grandbus — bus ticket booking platform

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Tour operator's guide to preventing cancellations

10 fast no-dev conversion fixes for travel & transportation websites

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Services

Marketplace development

Travel marketplace development company

A marketplace has to keep several groups happy at the same time. Travelers want to find something worth booking and pay without a struggle. Suppliers want full calendars and on-time payouts. You want your share of every booking without handing 15 to 25% to an OTA. As an online travel marketplace development company, COAX Software builds platforms where all three sides meet, transact, and come back.

Industry leaders we work with

Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo
Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo
Travel booking software development

What our travel marketplace development covers

A dashboard for every role

A traveler, a host, a coach operator, and your admin team each open the platform for different reasons. We give each role its own workspace and tools. Driven Connect, for example, runs on four separate roles that share one booking system.

Supplier onboarding and verification

Vendors abandon registration when the process feels tedious. We craft streamlined digital intake that gathers credentials, validates profiles, and efficiently activates storefronts. Across our platform, merchant validation operates at 100% precision.

Quotes, tenders, and custom requests

Group trips and coach hires rarely have a fixed price. Buyers describe what they need, suppliers send offers, and the buyer picks one. Distance, emissions, and tax get calculated automatically along the way.

Payments, payouts, and commissions

Money in a marketplace moves in three directions at once. We set up split payments, scheduled supplier payouts, multi-currency support, and markup rules your team can change on its own, using Stripe, PayPal, or Flywire.

Resale and secondary markets

A non-refundable hotel booking still has value when plans fall through. We build resale flows that list, verify, and transfer reservations between guests, with the payment side handled in the same step.

Multi-supplier inventory and discovery

Hotels, tours, and activities often come from different sources with different formats. We pull them into one searchable catalog through APIs such as Nezasa, Katanox, and HyperGuest. Quiz-style discovery and Mapbox maps then help travelers find trips they’d actually enjoy.

Booking formats that fit your offer

Some trips leave on a fixed date with limited seats. Others can be booked any day of the year, and some get paid off in installments. Your marketplace can support all of these side by side.

CRM and support automation

Every booking can trigger the right message at the right time. We stream order data into HubSpot and Freshchat, so confirmations, reminders, and support tickets happen without anyone tracking orders by hand.

From idea to a successful marketplace

Get an estimate

1

Shape the business model

We start with how money and value move through your platform.

  • Who sells, who buys, and how you earn on each booking.

  • Cancellation, refund, and dispute rules get written down early.

Deliverable: marketplace model, role and permission map

2

Plan the supply side

Travel marketplace development only makes sense with listings to sell.

  • We decide which suppliers to bring in first and how they’ll join.

  • Onboarding steps and listing standards are drafted.

Deliverable: supplier onboarding flow, listing guidelines

3

Design the core transaction

Booking, payment, payout, and cancellation have to work as one chain.

  • Each step is mapped for every role involved.

  • Payment providers and payout schedules are chosen.

Deliverable: transaction flow, payment architecture

4

Build the first version

The MVP covers one region, category, or traveler segment.

  • Releases ship every sprint so you can click through progress.

  • Real suppliers test the onboarding before launch.

Deliverable: working MVP, sprint demos

5

Launch and seed

The first suppliers go live, and the first bookings come in.

  • We track sign-ups, conversion, and payout timing closely.

  • Rough edges get fixed while volumes are still small.

Deliverable: live marketplace, launch metrics

6

Grow the network

Once the core holds, the marketplace widens.

  • New regions, supplier types, and partners join in phases.

  • White-label versions can follow for regional partners.

Deliverable: growth roadmap, performance dashboard

Results from our online travel marketplace development company

400+

Coach and minibus operators onboarded to Driven Connect

99.7%

User verification accuracy on Re:Plan

Under 30 s

To complete a booking, payment, and brokerage on Re:Plan

5

Major payment providers integrated on Re:Plan

3

Currencies with local payouts on Re:Plan: GBP, EUR, and USD

5+ years

Our ongoing partnership with Re:Plan

Marketplaces we’ve built

See all projects

Our travel marketplace development stack

Travel and maps

Nezasa

Katanox

HyperGuest

Mapbox

Google Maps

Front-end and CMS

React.js

React Native

Flutter

Webflow

Payload CMS

Backend and cloud

Node.js

Ruby on Rails

Python

GraphQL

WebSockets

Docker

AWS

Payments, CRM, and support

Stripe

PayPal

Flywire

HubSpot

Freshchat

Learn more about our comprehensive technology stack

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Why marketplace founders trust us with their platform

ISO/IEC 27001:2022 and ISO 9001:2015 certified

Your marketplace stores supplier documents, traveler identities, and payment details. Both certifications cover our whole company, so every project inherits the same controls.

PCI DSS and GDPR in the payment flow

Card data stays tokenized with the payment provider, and personal data follows GDPR rules from the first release. Your compliance team gets documentation they can review.

AWS-certified architects

Marketplaces get traffic spikes when a popular trip drops or a campaign lands. Our certified architects plan the infrastructure for those moments.

Live travel and payment integrations

Our engineers maintain working connections with Nezasa, Katanox, HyperGuest, Stripe, and HubSpot. New suppliers and payment options plug into a structure that’s already running.

GBTA member, 4.9 on Clutch

We belong to the Global Business Travel Association. Verified clients rate our work 4.9 out of 5 on Clutch.

Why choose COAX Software as your online travel marketplace development company?

We’ve built both sides before

Getting suppliers on board is a different job from getting travelers to book, and most platforms struggle with one of them. We’ve designed onboarding for 400+ coach operators, and booking flows for travelers on the same platform.

Payments get serious attention

Most marketplace complaints start with money: late payouts, failed refunds, confusing fees. On Re:Plan, we moved the whole payment system to Stripe without a single service interruption and added local payouts in three currencies.

Rules for your model

Few marketplaces sell at a fixed price. For instance, Driven Connect buyers request quotes and operators compete for the job, while Re:Plan guests resell hotel reservations. We build the booking logic around your offer, whether that’s tenders, resale, or something else.

The platform belongs to you

You own the code, the commission rules, and the pricing logic. Change a fee, add a supplier type, or launch in a new city whenever the business is ready.

FAQ

The traveler pays once, and the platform splits the money automatically: your commission stays with you, and the supplier’s share goes out on a set payout schedule. We use providers like Stripe, PayPal, and Flywire, and card data never touches your servers.

COAX Software does. As an online travel marketplace development company, we’ve built a coach hire marketplace with 400+ operators, a hotel reservation resale platform, and a booking marketplace for experiential spaces. Each one connects buyers, suppliers, and your admin team in a single system.

COAX Software provides them from the first business model workshop through launch and growth. Our travel marketplace development covers supplier onboarding, booking logic, split payments, payouts, and the dashboards each role needs. We also stay on after launch to add regions, suppliers, and features.

COAX Software is one, with travel, transport, and logistics as its main industries. We’re an online travel marketplace development company with ISO 9001 and ISO/IEC 27001 certification, a 4.9/5 Clutch rating, and GBTA membership. Our clients own the full code of every platform we build.

Most projects fall between $30,000 and $150,000, depending on the number of roles, integrations, and payment flows. We offer fixed price for a defined scope, time and materials for an evolving roadmap, or a dedicated team on a monthly retainer. Our pre-sales team can give you an estimate once we understand your model.

COAX Software can. We start with how your marketplace earns money and which suppliers you need first, then build the booking, payment, and payout flow around that. Re:Plan is a good example of the work an online travel marketplace development company should be able to show: verified users, transactions in under 30 seconds, and payouts in three currencies.

Usually, yes. Launching in one region or category lets you prove that suppliers will join and travelers will book before you spend on the full feature set. Every later phase then builds on real numbers.

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What we’ll do next?

  • 1

    Contact you within 24 hours

  • 2

    Clarify your expectations, business objectives, and project requirements

  • 3

    Develop and accept a proposal

  • 4

    After that, we can start our partnership

Serhii Danyliuk

Head of Strategic Partnerships