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Shiji — Custom Webflow for a global hospitality provider

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Booking platform for community-based tourism

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Viator & GetYourGuide integration

Viator and GetYourGuide API integration company

A sunset kayak tour sounds simple until checkout. It has multiple departure times, tiered pricing, pickup options, tight cancellation rules, and manual supplier confirmation. Now multiply that by thousands of activities. COAX is a Viator API integration company that turns all of that detail into a smooth booking flow, whether you're selling top tours or listing your own experiences across major marketplaces.

Industry leaders we work with

Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo
Krytter logoLocation Live logoShiji logoArrival logoDriven connect logoStayaltered logoRoad rally logoRoadster logo
AI development for travel and hospitality

Inside our Viator API integration and GetYourGuide API integration work

Activity catalog ingestion

Tour descriptions, photos, inclusions, languages, and meeting points get imported and stored on your side. Regular updates pull only what changed, so your catalog stays fresh without heavy reloads.

Time slots and age-band pricing

Adults, children, seniors, and infants often pay different prices, and every departure has its own capacity. Travelers pick a slot and a group, and the price builds itself as they go.

Booking questions and pickups

Many tours need extra details: pickup hotel, passenger names, dietary needs, or shoe sizes for a hike. Your checkout asks exactly what each product requires, and nothing more.

Instant and on-request confirmations

Some activities confirm on the spot, while others wait for the operator. Both cases are shown clearly, and travelers hear back automatically once a pending booking is approved or declined.

Mobile vouchers and tickets

Confirmed bookings deliver vouchers and QR tickets to the traveler’s phone and inbox. Lost the email? A resend is one tap away in their account.

Cutoffs, cancellations, and refunds

Each product keeps its own cancellation window and booking cutoff. Refunds follow those rules automatically, and travelers see the deadline before they pay.

Your own tours on their marketplaces

Tour operators can push availability and prices from their own reservation system to GetYourGuide or Viator, and pull bookings back automatically. No more double-keying across extranets.

Activities beside hotels and trips

Experiences can join rooms and packages in one cart. Mapbox maps show meeting points and routes, so travelers know exactly where to be on the day.

From partner approval to the first booked tour

Get an estimate

1

Decide your role

Affiliate links, full reseller booking, or supplier connectivity each work differently.

  • We match the model to your business and audience.

  • The right role keeps the build focused.

Deliverable: partnership model recommendation

2

Apply and get your keys

Partner applications go through your company with our help.

  • Sandbox credentials and API terms are reviewed.

  • Approval steps go into the plan.

Deliverable: access checklist

3

Model tours inside your platform

Slots, age bands, booking questions, and cancellation rules map to your product structure.

  • Edge cases like private tours and multi-day trips get a defined path.

  • Your team signs off on the model.

Deliverable: activity data model

4

Build and test in the sandbox

Catalog import, availability, booking, and cancellation are built against test environments.

  • Sold-out slots and pending confirmations are tested on purpose.

  • You book test tours yourself every sprint.

Deliverable: sandbox-ready integration, test log

5

Pass the partner review

Test bookings and screenshots go to the partner for approval.

  • Feedback is addressed quickly.

  • Production keys are stored securely.

Deliverable: review package, live configuration

6

Grow the catalog and keep it fresh

New destinations and categories are added in stages.

  • Availability errors and outdated content are monitored.

  • Top-selling activities get extra editorial attention.

Deliverable: catalog growth plan, freshness dashboard

Proof points from our GetYourGuide and Viator API integration company experience

40%

Profit growth at MICRM after tours, activities, and hotels joined one cart

20

Suppliers added to MICRM’s network

60

Affiliates selling through MICRM’s platform

400+

Operators onboarded to Driven Connect’s marketplace

200+

Trips booked through ARRIVAL’s own channel

Route, event, and community products from our portfolio

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How we connect tours and activities

Tours, activities, and travel supply

Viator

GetYourGuide

Nezasa

Katanox

HyperGuest

Maps and search

Mapbox

Google Maps

Algolia

Integration layer

Node.js

Python

Ruby on Rails

Apache Kafka

Redis

PostgreSQL

Notifications and payments

HubSpot

Freshchat

Stripe

Apple Pay

Google Pay

Learn more about our comprehensive technology stack

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What keeps your Viator API integration secure

Payments and personal data handled with care

Card data stays tokenized with providers like Stripe, and traveler records follow GDPR and CCPA rules.

Partner keys under ISO/IEC 27001 control

API credentials, traveler details, and booking records are protected by our certified information security processes.

Each catalog change tested to ISO 9001 standards

Updates to import, booking, and cancellation logic follow documented tests before they reach live travelers.

GBTA member, 4.9 on Clutch

COAX belongs to the Global Business Travel Association, and verified clients rate our work 4.9 out of 5 on Clutch.

Catalog hosting by AWS-certified architects

Large activity catalogs, image-heavy pages, and busy holiday weekends run on infrastructure sized by certified architects.

Why tour sellers pick COAX Software as their GetYourGuide API integration company

We read the fine print on every tour

Age bands, cutoffs, booking questions, and confirmation types are built into the flow from day one. Travelers stop showing up to the wrong pickup or at the wrong time.

Meeting points travelers can find

We’ve built Mapbox maps into travel products before. Clear pins and walking routes save guides from waiting on lost guests.

Tours packaged with the rest of the trip

MICRM grew its profit by 40% after tours, activities, and hotels came together in one cart. Activities sell better as part of a bigger plan.

Selling and supplying, both covered

Whether you resell activities or operate your own tours, we build the side of the connection you need, and the code stays yours.

FAQ

COAX Software does. We connect tour and activity sources to booking platforms, including catalog import, live availability, booking questions, vouchers, and cancellations. Tours can sell on their own or alongside hotels and packages.

Catalog content updates on a schedule, while availability and prices are checked live when a traveler picks a date. That combination keeps pages fast and makes sure the slot they book still exists.

COAX can. As a Viator API integration company, we map both platforms’ tours into one activity model, so travelers browse a single catalog and each booking goes to the right partner.

Several firms offer them. COAX Software is a Viator API integration company that handles time slots, age-band pricing, pickups, and on-request confirmations, backed by ISO/IEC 27001 and ISO 9001 certification and a 4.9/5 Clutch rating.

The traveler sees that the booking is pending and roughly when to expect an answer. Once the operator confirms or declines, your platform updates the booking and notifies the traveler automatically, with a refund if needed.

COAX Software does. As a GetYourGuide API integration company, we work on both sides: helping resellers sell GetYourGuide activities, and helping tour operators connect their own reservation systems to GetYourGuide.

COAX Software can. We design the integration around your partner model, your markets, and the rest of your product, so activities fit naturally into search, checkout, and the traveler’s account.

Yes. Affiliate-style setups send travelers to the partner to complete their booking while you earn a commission. Full booking integration keeps travelers on your site but needs a deeper partnership. We’ll help you weigh both.

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What we’ll do next?

  • 1

    Contact you within 24 hours

  • 2

    Clarify your expectations, business objectives, and project requirements

  • 3

    Develop and accept a proposal

  • 4

    After that, we can start our partnership

Serhii Danyliuk

Head of Strategic Partnerships