Sabre API integration services
Sabre works on PCCs, session keys, and fare rules. Your travelers just want to know if they can get an aisle seat or what happens when a flight changes. Someone needs to translate between the two without losing a booking. COAX Software handles Sabre API integration development for agencies, OTAs, and corporate travel tools that want Sabre content inside their own product. Fares turn into clear choices, PNRs stay in sync, and schedule changes reach travelers before they reach the airport.
Industry leaders we work with
What our Sabre integration covers
Low-fare search that makes sense
Sabre’s low-fare search returns piles of options. We filter, group, and cache them, then show branded fares and baggage rules in plain words, so travelers can actually choose.
Revalidation before payment
Fares can shift between search and checkout. Each itinerary gets revalidated before the card is charged, and any change is shown clearly before the traveler confirms.
PNR creation and upkeep
Passenger names, contacts, special service requests, and remarks go into the booking record correctly the first time. Later edits, like a new email or a meal request, sync both ways.
Ticketing, voids, and refunds
Tickets are issued under your agency setup, and ticket numbers flow back to your platform. Voids, exchanges, and refunds follow the same path with a full audit trail.
Queue automation
Schedule changes, waitlist clears, and airline messages land in Sabre queues. We process them automatically, update the booking, and alert the traveler through HubSpot or Freshchat.
Session and token management
Many Sabre services rely on sessions that time out or run out. Pooled, refreshed sessions keep searches and bookings from failing at busy moments.
Hotels and cars beside flights
Sabre hotel and car content can join flights in one cart. Rooms from other sources, like Katanox or HyperGuest, can sit in the same results without duplicates.
Screens for agents and corporate travel
Agents see PNR history, remarks, and margins in one view, while corporate users see fares filtered by company policy. Everyone works in your interface instead of a green screen.
Confirm your Sabre footing
We review your Sabre agreement, PCC, credentials, and ticketing setup.
Missing pieces are flagged with clear next steps.
Your timeline accounts for access as well as code.
Deliverable: Sabre access checklist
Pick the right Sabre services
Search, booking, ticketing, and servicing each map to specific Sabre APIs.
We choose between REST and SOAP services per function.
Content you don’t need stays out of scope.
Deliverable: API selection plan
Map PNRs to your booking model
Passenger records, segments, fares, and remarks are mapped to your data structure.
Edge cases like split PNRs and infants get a defined path.
Your team signs off before the build.
Deliverable: PNR mapping spec
Build in Sabre’s test environment
Search, booking, ticketing, and changes are built and tested end to end.
Expired sessions and fare changes are triggered on purpose.
You walk through real scenarios every sprint.
Deliverable: tested integration, scenario log
Move to production under your PCC
Live credentials are configured securely.
Traffic starts small and grows as results hold.
Ticketing is checked carefully on the first live bookings.
Deliverable: production setup, go-live report
Automate queues and keep watch
Queue processing runs on schedule with alerts for anything unusual.
Search times, booking failures, and session errors are monitored.
Sabre API updates are handled ahead of deadlines.
Deliverable: queue automation, monitoring dashboard
The track record behind our integration work
5+ years
Keeping Re:Plan’s booking and payment integrations running
50,000
Users at launch on ARRIVAL’s supplier-connected platform
100+
In-house specialists across engineering, QA, and DevOps
2020
The year our team earned AWS Solutions Architect certification
2021
The year COAX became ISO 9001 and ISO/IEC 27001 certified
Our Sabre integration toolkit
Safeguards for passenger records and agency credentials
Why travel sellers trust COAX Software with their Sabre API integration
Supplier integrations we already keep healthy
Our engineers maintain live connections with Nezasa, Katanox, HyperGuest, and Stripe, and Re:Plan’s integrations have run with us for over five years. Long-term upkeep is part of how we work.
Travelers never see GDS codes
Fare basis codes, SSRs, and cryptic remarks are translated into plain language on every screen. Travelers understand what they’re buying, and your support inbox stays quieter.
Clear answers about access
We work through your own Sabre agreement and tell you upfront which credentials, PCC setup, and ticketing arrangements you’ll need. No hidden dependencies on a third party.
Queues cleared before they pile up
Automated queue handling turns airline changes into updated bookings and traveler messages within minutes, instead of hours of manual agent work.
FAQ
COAX Software builds Sabre integrations for agencies, OTAs, and corporate travel platforms. Our Sabre API integration services cover search, revalidation, PNR handling, ticketing, and queue automation, all connected to your own interface.
COAX Software provides them, working under your company’s Sabre agreement and PCC. We bring the integration patterns our engineers use daily on live supplier connections, plus ISO/IEC 27001 and ISO 9001 certified processes.
Yes. Sabre connects through its own adapter, and your booking model stays independent of it. Adding or replacing a GDS later means building a new adapter, while your checkout and back office stay the same.
Many engineering firms offer Sabre API integration services for GDSs. A good partner explains PCCs, sessions, and ticketing in plain terms, has supplier integrations running in production, and is honest about what access you need. COAX Software approaches every Sabre project that way.
COAX Software can. Our Sabre integration work maps PNRs into your booking model, adds revalidation and ticketing to your checkout, and keeps records in sync after purchase. Hotels and cars from Sabre or other suppliers can join the same cart.
COAX Software can. We pick the Sabre services that match your business, design a booking model around them, and build agent and traveler screens on top. Every line of code belongs to you.
A pseudo city code identifies your agency or branch inside Sabre and controls what you can book and ticket. You get one through a Sabre agreement, or you can work under a host agency’s setup. We’ll help you figure out which path fits.
Usually both work for Sabre API integration. Some core booking and servicing functions still run on SOAP, while newer capabilities are available as REST. We choose per function and hide the difference behind one clean adapter.
What we’ll do next?
1
Contact you within 24 hours
2
Clarify your expectations, business objectives, and project requirements
3
Develop and accept a proposal
4
After that, we can start our partnership
