Pre-sales Business Analyst

Who are we?

COAX Software develops products in the fields of e-commerce, fintech, real estate, and travel for markets in Europe, the U.S., the U.K., and other countries on an outsourcing and outstaffing basis. We work exclusively on exciting and truly relevant projects that make our lives better!

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Our values align when we:

— focus on results;

— value proactivity, initiative, and a sense of responsibility;

— build trust through openness and transparency;

— are open to innovation and encourage it.

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We offer:

— annual reviews based on PDP and OKR;

— a truly flexible schedule: the main thing is to attend meetings and stay in touch with the team. How you spend the rest of your work hours is up to you;

— all the tools you need for work and a wiki-based course library to level up your technical skills;

— managers who are open to new ideas and opinions;

— no red tape: got a problem? Knock on the C-level office door and bring it up. We’re all about openness and quick problem-solving;

— benefits package, equipment—all the usual perks and much more ;)

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What you need to have/know:

— At least 1 year of commercial experience;

— Experience participating in the Pre-Sale and Discovery phases;

— English proficiency—no lower than B2;

— Experience preparing and conducting various types of scoping and requirement elicitation sessions;

— Experience creating clickable prototypes and wireframes in Figma;

— Ability to explain complex technical or business concepts in simple, easy-to-understand terms.

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A plus:

— Experience working in the following industries: travel-tech, logistics, transportation, construction, retail;

— Official Product Owner or Business Analyst certifications;

— Experience creating PoCs (Proof of Concept) using low-code or vibe coding tools.

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Soft Skills We Value:

— A combination of strong research skills, analytical thinking, and a systematic approach to problem-solving;

— A focus on achieving tangible results for the client’s business, rather than just on processes;

— A true team player with a strong intrinsic motivation to learn and continuously develop.

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What You’ll Be Doing:

— Working with prospects & clients: Engage with potential clients to identify their pain points, needs, and key business requirements; collaborate with the team to design a vision for the future solution;

— Collaboration with Sales & Delivery: Work closely with the sales and development teams on proposals and pitches for businesses across various domains;

— Expert presale support: Lead business and software solution expertise during the presale phase, help create high-quality solutions, and identify risks in a timely manner;

— Analysis and Modeling: Define the solution scope based on an analysis of client RFPs, RFIs, and other documents. Describe the current state of the system (“as-is”) and model the future

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About the Projects and Team:

You will be involved in presale activities and the discovery phases of new projects. The long-term strategy involves working with 1–2 development teams simultaneously. The teams are cross-functional and are formed for each specific project depending on the scale of the system (typically 3–7 people).

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