GDS to NDC migration services
Airlines are shifting from legacy PNRs and fare codes to dynamic offers and custom bundles. The problem is that you’ll have to run both systems side-by-side for years while existing GDS tickets run their course.GDS to NDC migration services at COAX Software help your platform become bilingual. NDC arrives airline by airline, old bookings keep being serviced, and agents and travelers barely notice the change.
Industry leaders we work with
What our GDS to NDC migration services include
Content gap analysis by airline
We compare what each of your key airlines offers through the GDS versus NDC: fares, bundles, extras, and price differences. You see where staying on legacy content is costing you sales or margin.
Shopping across both channels
GDS and NDC results merge into one list, with duplicates removed and fare families lined up. Travelers see the best option without needing to know where it came from.
One booking model for PNRs and orders
Behind the scenes, a single internal model handles both ticketed PNRs and NDC orders. Your back office, reports, and customer accounts work the same way regardless of channel.
Servicing two worlds at once
Changes, refunds, and schedule disruptions follow the right path for each booking type. A ticket issued last year and an order booked today can both be changed from the same screen.
Agent tools for the new world
Agents used to cryptic GDS commands get clear screens for offers, orders, and servicing. Training runs alongside each rollout stage, so the desk keeps moving.
Reporting and accounting adjustments
Commissions, settlement, and revenue reporting change shape with NDC. Mid- and back-office exports are updated so finance keeps getting numbers it can trust.
Airline-by-airline cutover
Carriers move to NDC in planned waves. If an NDC connection misbehaves, traffic can fall back to the GDS path while the issue gets fixed.
Modernizing the old air booking code
Legacy booking modules get wrapped and gradually replaced with cleaner services. Each piece can then be tested, scaled, and changed without touching the rest.
Measure what you sell today
Airlines, routes, channels, and booking volumes are analyzed.
Servicing workload and agent habits are reviewed too.
The busiest carriers become the first candidates.
Deliverable: air sales baseline
Compare content airline by airline
GDS and NDC offers are tested on real routes and dates.
Price gaps, missing fares, and new extras are recorded.
Airline surcharges and incentives are factored in.
Deliverable: content gap report
Design the shared booking model
PNRs, tickets, and NDC orders map to one internal structure.
Servicing, payments, and reporting rules are agreed.
Your team signs off before development.
Deliverable: booking model, servicing rules
Add NDC beside the GDS
NDC shopping runs alongside GDS in test and shadow mode.
Results are compared before any NDC booking goes live.
Agents preview the new screens early.
Deliverable: dual-channel shopping, comparison log
Cut over carrier by carrier
Each airline moves to NDC selling with a GDS fallback ready.
Bookings, servicing, and settlement are watched closely.
Agents get refresher training at each step.
Deliverable: carrier cutover plan, go-live reports
Retire unused paths and review contracts
GDS flows that no longer earn their keep get switched off.
Content costs and channel agreements are reviewed with real data.
The platform stays ready for the next airline.
Deliverable: legacy retirement plan, channel cost review
The track record behind your GDS to NDC migration services
3
Payout currencies (GBP, EUR, and USD) added during the same migration
99%
Route reporting accuracy after GrandBus moved from paper and Excel to its new platform
€30,000+
Saved every year once GrandBus shifted ticket sales off third-party channels
2
New distribution APIs added to Stay Altered’s live platform without a rebuild
40%
Profit growth at MICRM after sales moved onto a new multi-supplier booking cart
Technologies we use during GDS to NDC migration services
Guardrails while two systems run side by side
Why air sellers trust COAX Software with GDS to NDC migration services
Used to running two systems at once
We’ve swapped core pieces of live platforms while they kept selling, including Re:Plan’s payment engine, which moved without a single interruption. Parallel running is how we work by default.
Agents trained alongside every stage
Each rollout comes with screens, guides, and short sessions for your desk. Productivity holds steady while habits change.
Every airline gets its own cutover
Carriers move one at a time, with a fallback path ready. One difficult NDC connection never holds the rest of your air business hostage.
Commercial homework done early
NDC access depends on airline, aggregator, or GDS agreements. We map those requirements at the start, so technical work never waits on a contract nobody requested.
FAQ
COAX Software does. For air sellers, that often means GDS to NDC migration services: a shared booking model, dual-channel shopping, airline-by-airline cutover, and modernized booking code underneath. We also modernize booking marketplaces, back offices, and payment systems.
The strongest partners change systems while the business keeps earning, keep old and new data reconciled, and train your people along the way. COAX Software works this way, backed by ISO/IEC 27001 and ISO 9001 certification and a 4.9/5 Clutch rating.
Not overnight. Experienced agents can keep their familiar tools for GDS bookings while new screens handle NDC offers and orders. Over time, most teams shift to the new screens because servicing gets easier there.
COAX Software offers them for agencies, OTAs, operators, and marketplaces. Each project starts by recording how the old system behaves, then replaces it in stages with tests and fallbacks at every step.
COAX specializes in it, with 16 years of engineering and travel as a core industry. Our long-running client partnerships, including more than five years with Re:Plan, show we stay around for the full journey.
Not anytime soon. Most air sellers run both for years, since some fares, airlines, and existing tickets stay in the GDS world. A good migration makes that dual setup comfortable to live with.
Start with carriers that bring the most volume, add the most surcharges on GDS bookings, or offer content you can’t get otherwise. The content gap report ranks your airlines on exactly those factors.
What we’ll do next?
1
Contact you within 24 hours
2
Clarify your expectations, business objectives, and project requirements
3
Develop and accept a proposal
4
After that, we can start our partnership
