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Shiji — Custom Webflow for a global hospitality provider

Coach and minibus hiring service with quote system

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An online travel booking platform for Australia's most viral content creators

Booking platform for community-based tourism

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AnchorSpan — system for warehouse, port, and delivery visibility

BSTK  Grandbus — bus ticket booking platform

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Tour operator's guide to preventing cancellations

10 fast no-dev conversion fixes for travel & transportation websites

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Logistics

Employee transportation software: Features, benefits, and best solutions

Logistics

A complete guide to warehouse slotting optimization

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Glossary of travel, logistics, and transportation software terms

Simple definitions of all terms you might find in the articles by COAX Software

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Smart locker

A networked storage compartment that controls access digitally (PIN, QR code, or app credential) and logs every access event with identity, timestamp, and outcome.

SOC 2 Type II / PCI-DSS

Security certification standards used to vet third-party financial software (SOC 2 for data-handling controls, PCI-DSS Level 1 for platforms issuing or processing card transactions).

Spot booking

Booking freight capacity at market (spot) rates for a single shipment, rather than under a standing contract rate

Supplier risk management software

Tooling focused specifically on vendor-side threats — financial trouble, factory delays, capacity shortfalls — as distinct from broader logistics or routing risk platforms.

Supply chain execution (SCE)

The systems and processes that turn a logistics plan into physical movement, such as warehousing, transportation, labor, and yard activity in real time, distinct from supply chain planning.

Supply chain intelligence

The practice of turning scattered logistics data into real-time, actionable decisions by unifying feeds and predicting disruption before it costs money, as distinct from backward-looking analytics.

Supply chain planning (SCP) software

Tools handling demand forecasting, inventory optimization, and network design - the forward-looking counterpart to execution.

Supply chain risk management (SCRM)

The practice of spotting supplier, weather, cyber, freight, and labor threats before they hit operations, turning raw exposure into a measurable, manageable process.

Supply chain risk management software

Platforms that run the detection-to-response sequence - signal capture, normalization, scoring, alert routing, mitigation, monitoring - so a disruption is caught before it cascades.

Technological and cyber risk

Risk from connected systems and IoT-linked networks, including ransomware exposure and data-integrity issues that misalign inventory across supply partners.

Telematics

The data foundation of fleet management: location data (GPS/OBD) combined with engine diagnostics, speed, idle time, and driver-behavior signals sent to a central platform.

Telescopic digital twin

A digital-twin interface that lets a user zoom between strategic and operational views of the same supply-chain model instantly.

Third-party logistics (3PL)

An outsourced logistics provider managing transportation, warehousing, or fulfillment on behalf of a shipper, typically requiring multi-client software architecture.

Total ownership cost (risk software)

The full cost of a risk platform beyond license price, including integration labor, API maintenance, and support response time during an actual disruption.

Transaction and document processing

Automating the paperwork that keeps freight legal at borders - customs forms, tax calculations, and compliance cross-referencing - without manual filing.

Transportation management system (TMS)

Software handling carrier selection, load planning, route optimization, freight auditing, and shipment tracking - the largest functional segment of the logistics software market.

Travel and expense (T&E) management software

A platform handling the full lifecycle of corporate spending — from booking a flight to reconciling the transaction in the general ledger — ideally without manual intervention at any step.

Trend alerts

Automated flags showing where performance is drifting up or down against historical patterns surfaced directly rather than requiring a manual six-system review.

Universal API

Travelport's legacy SOAP/XML interface connects a platform to its full content surface (air, hotel, vehicle, and rail) through one standards-based programming set.

Universal Record

A Travelport data structure linking multiple bookings - air, hotel, car - from one trip into a single retrievable object.

Unstructured data processing

An automation platform's ability to extract usable data from torn PDFs, scanned forms, and inconsistent templates rather than only structured API feeds.

VAT recovery

Automated tooling (in platforms like Spendesk) for reclaiming value-added tax on qualifying business expenses across European jurisdictions.

Video telematics

Dashcam-based monitoring that flags distracted or drowsy driving in real time, layering safety detection on top of standard location and engine telematics.

Virtual locker

A system-held reservation for a locker compartment made before a physical unit is assigned, letting a recipient select a location and time window at checkout.

Warehouse control system (WCS)

The software layer connecting a WMS to physical automation - conveyors, robotics, automated storage - directing floor-level hardware.