What is fleet management software? Fleet management features

What is fleet management software? Fleet management features

Starting with just two trucks back in 1985, Apps Transport Group now runs over 200 vehicles nationwide. However, even they hit a wall when their fleet management process started breaking down. "If the system disappears, it's just like turning the lights off in a room with no windows," says CEO Rob McDonald. Rob's story isn't unique: 74% of fleet managers find their role challenging, as 60% of companies are stuck with spreadsheets to manage everything. 

Is there a way out?

When companies start using digital fleet management tools, the results speak for themselves — 62% see better efficiency with GPS tracking alone. But there’s much more to it! We'll break down what modern fleet management software looks like, why it matters, and how it's helping companies like yours. There's a better way to do what you're doing — we'll show you how.

digital fleet management

Fleet management definition and benefits

What is fleet management software in simple terms? It's a powerful tool that puts everything about your vehicles and drivers in one place. Whether tracking maintenance schedules, monitoring fuel usage, or keeping tabs on driver performance, it's all at your fingertips. This innovative fleet management approach replaces those scattered spreadsheets and paper logs that used to drive fleet managers crazy.

Fleet management software brings serious benefits to the table:

  • optimizes routing to save time and fuel, 
  • automates maintenance to prevent breakdowns, 
  • provides real-time alerts on driver behavior and vehicle issues, 
  • ensures paperless compliance with HOS, IFTA, and CSA regulations, 
  • improves safety scores, 
  • reduces operational costs.

We’ll talk about the advantages in more detail later, but the real magic happens in how these systems work. This is an interconnected process, so let’s take a look at it step-by-step.

How fleet management system works

How does a fleet management system work? Let's break down the fleet management workflow into three straightforward components:

  1. Each vehicle gets equipped with a small device that plugs into the diagnostic port — think of it as the vehicle's information hub. This device tracks everything from speed and location to engine performance and fuel levels.
  2. Next, all this information travels through cellular networks or satellites to secure cloud servers using network location management. This is where remote fleet management shines — you don't need to be anywhere near your vehicles to know exactly what's happening with them.

All this data is displayed on your fleet management information system dashboard, showing real-time vehicle locations, routes, speed, driving behavior, engine performance, fuel consumption, door activity, temperature readings for refrigerated transport, estimated arrival times, and maintenance status.

fleet management process

But here's what makes modern fleet management truly powerful: telematics. It might sound complex, so we’ll explain it in simple words.

Telematics in vehicle management systems

The telematics unit is a small device that connects with a vehicle's computer through the diagnostic port (OBD-II) or CAN bus. It reads vital data about how a vehicle is being used and what's happening with its systems.

But telematics does more than just collect data. It processes this information and sends it to your management system in real time. This means you'll know immediately if a driver is speeding, if a refrigerated truck's temperature rises too high, or if a vehicle is burning too much fuel. You'll also get alerts about potential mechanical issues before they become expensive repairs.

This whole system works together to give fleet managers something they've never had before — complete visibility into their operations without chasing down information from multiple sources.

fleet management workflow

Fleet management modules

Modern fleet management software modules are the basis of any successful operation, whether you run a bus fleet management system or manage multiple vehicle types. Let's look at the core modules that make these systems truly powerful for businesses of all sizes.

Routing and navigation

Today's routing systems do way more than just show where vehicles are on a map. They combine real-time GPS tracking with smart algorithms to make every trip as efficient as possible. Fleet managers get instant updates about vehicle locations, miles traveled, and estimated arrival times — all from a single dashboard.

The system automatically suggests alternative routes to tackle common challenges like unexpected road closures or traffic jams. It also includes features like geofencing, which alerts managers when vehicles enter or leave designated areas, and custom mapping capabilities that let businesses create routes based on their specific needs.

How do real businesses implement it? We can illustrate it with the case of our GrandBus client, an international bus services operator. With our custom solution, their buses are always tracked in real time thanks to the routing and navigation technology. We also enabled automatic route optimization and precise location monitoring. This system allows instant updates on bus locations and enhances passenger safety and service reliability.

Fuel management

The fleet fuel management system software tackles one of the biggest expenses in fleet operations — fuel costs. These modules track everything from fuel consumption patterns to idling time, helping managers spot waste and improve efficiency. Here's what a robust fleet fuel management system typically handles:

  • Real-time fuel consumption monitoring
  • Idle time tracking and alerts
  • Fuel card management and purchase tracking
  • IFTA compliance and reporting
  • Carbon emissions monitoring
  • Fuel economy analysis by vehicle and driver

For instance, take a minibus booking service we developed for our client. Our team built an emissions module within a booking system that lets users calculate carbon emissions, generate offset reports, and comply with carbon tax requirements. Better compliance adherence and less time on paperwork always translates to more efficiency and a greater market value. The system gained traction fast, and now Driven Connect partners with over 400 coach and bus operators in the UK.

minibus booking service

Vehicle maintenance

One of the main possibilities of fleet management automation is proper vehicle maintenance, and that's exactly what this module delivers. It transforms maintenance from a reactive headache into a proactive program that helps prevent breakdowns before they happen.

The maintenance module keeps track of every vehicle's service history, upcoming maintenance needs, and current health status. It automatically schedules routine checkups based on mileage or time intervals, sends alerts for upcoming services, and even helps diagnose problems using data from vehicle sensors. For multi fleet management systems handling different types of vehicles, this means fewer surprise repairs and longer-lasting assets.

Driver management

Modern fleet management features aren't just about vehicles — they're about the people behind the wheel. The driver management module keeps all driver information organized and accessible in one place, from licenses and certifications to performance metrics. 

The system tracks key behaviors like harsh braking, rapid acceleration, and sharp cornering, helping managers identify who might need additional training. Plus, it automatically logs Hours of Service (HOS) to keep everyone compliant with regulations and prevent driver fatigue.

Our work with the abovementioned GrandBus shows this principle in action. We developed a driver mobile app, allowing drivers to view schedules, update route statuses, access route information, scan QR codes, and even sell tickets on the go. More free hands, more informed decisions, and no waiting for the schedule updates translate into better efficiency and customer satisfaction.

driver mobile app

Shipment management

This module simplifies how businesses handle their deliveries and related fleet management documents. At its core, it's about making sure everything moves from point A to point B efficiently and cost-effectively.

Here's what makes this module particularly valuable:

  • Smart delivery scheduling and dispatch management
  • Automated rate calculations and quote generation
  • Digital storage of all shipping documentation
  • Real-time cargo space optimization
  • Inventory tracking and management
  • Cost analysis and reporting

So, the shipment management module is vital for ensuring the proper functioning of your supply chain. However, it’s not good enough without a solid fleet safety management system.

Security and safety

The safety features in modern fleet management system documentation and monitoring go well beyond basic GPS tracking. This module is a real guardian for both drivers and vehicles.

Today's systems offer instant road hazard alerts, real-time weather updates, and automatic accident detection. But they go even further — dashcams integrated with telematics provide visual proof of what's happening on the road, while emergency roadside assistance features help get drivers back on track quickly when problems occur.

fleet management modules

For fleet managers, this means fewer sleepless nights worrying about their drivers and vehicles. Overall, these modules form a proper system for managing your fleet, ensuring your vehicles and employees' safety and workflow efficiency.

Understanding the importance of fleet management

Whether you choose off-the-shelf or custom fleet management software, you get a digital co-pilot managing everything from delivery trucks to company cars. With fleet management system features evolving rapidly, these tools have become indispensable for businesses of all sizes. Let's explore what benefits they bring to you.

Cost control that makes sense

Running a fleet isn't cheap — we all know that. But here's where things get interesting: digital fleet management slashes expenses in ways you might not expect. Take fuel consumption, for instance. These systems monitor everything from idle time to route efficiency, helping you spot money leaks you never knew existed. 

For instance, a logistics company might discover their biggest fuel waste happens while trucks are simply sitting idle. By implementing idle-time alerts, they cut their monthly fuel bills dramatically.

The second aspect of cost savings ties directly to maintenance. Instead of waiting for breakdowns (which always seem to happen at the worst possible times), these systems predict when your vehicles need attention. Think of it as giving your fleet a health tracker — it spots potential issues before they become expensive problems.

Safety first, always

Let's talk about something that keeps every fleet manager up at night: driver safety. The numbers tell an impressive story here — 72% of fleets witness fewer crashes and claims with the combination of telematics and training. 

Beyond basic tracking, these systems analyze driving patterns, identify risky behaviors, and even provide real-time coaching. This proactive approach transforms driver safety from a concern into a competitive advantage. Plus, with insurance companies increasingly offering discounts for fleets using safety monitoring systems, it's a win-win situation.

Real-time insights that make a difference

Here's where things get exciting. Modern fleet management requirements now include real-time data capabilities that help you make better decisions. Imagine this: you're seeing your entire fleet's status on one screen, making split-second decisions based on actual data, not guesswork.

What's particularly striking is that only 23% of fleets use data analytics for strategic decision-making. This presents an enormous opportunity for businesses willing to embrace these tools. From route optimization to load management, real-time insights help you stay ahead of the curve.

The green revolution

Environmental consciousness isn't just a trend — it's becoming a core part of fleet management. An impressive 79% of managers plan to transition their fleets to alternative fuels in the next 5 years. This is where electric vehicle fleet management system solutions come into play, helping businesses navigate the transition to sustainable operations:

  • Track charging station locations and battery levels
  • Monitor energy consumption patterns
  • Plan routes based on vehicle range
  • Calculate carbon footprint reductions

Embracing electric vehicle fleet management ensures a smoother transition to sustainability while optimizing operations and reducing environmental impact.

Accessibility for everyone

Whether you run a massive operation or just getting started, there's a solution for you. Small business fleet management software has become increasingly sophisticated while remaining user-friendly. This accessibility explains why 89% of fleet professionals chose fleet tracking software based on ease of use and adaptability. 

Compliance and documentation

Managing a fleet means dealing with a mountain of paperwork — or at least it used to. Modern fleet management systems automatically handle:

  • Driver qualification files
  • Vehicle inspection reports
  • Maintenance records
  • Hours of service logs
  • Fuel tax reporting

This automation not only saves time but ensures you're always ready for audits and inspections. So, the bottom line is easy to predict: the advantages you will get are numerous. However, each new tool, especially one integrated with your whole fleet workflow, must be chosen wisely. As with any other solution, you have a choice to get a ready-made one or stick to custom fleet management software. Which one is right for you?

Off-the-shelf fleet management systems comparison

When diving into digital fleet management, you need to find a solution that fits your business like a glove. Before we explore specific solutions, let's focus on what makes a great fleet management system tick: real-time tracking capabilities, user-friendly interfaces, robust reporting features, and seamless integration options. Here's how some of the industry's finest stack up.

fleet management systems comparison

Geotab

As one of the top fleet management software companies, Geotab has earned its stripes through exceptional adaptability and robust features. They've been in the game since 1996, combining hardware and software solutions that work for fleets of all sizes. What sets them apart is their commitment to security and customization — it’s a system to redesign to fit your exact needs.

Geotab

Key features:

  • Custom mapping and route optimization.
  • Engine diagnostics and predictive maintenance.
  • Driver safety scoring and coaching.
  • Regulatory compliance tools (ELD, DVIR).
  • Advanced security protocols with encryption.
  • Extensive third-party integration options.

Pricing: They have a worldwide GO plan package with custom undisclosed pricing by request.

Best for: Medium to large enterprises needing highly customizable fleet management software features and top-tier security.

TrackerNest

This innovative provider brings a fresh approach to fleet management with their no-contract-required philosophy. What makes TrackerNest stand out is its commitment to simplicity — offering pre-configured solutions that work right out of the box. With coverage in 173 countries and support for various radio standards, they're making global fleet management accessible to businesses of all sizes.

TrackerNest

Main strengths:

  • Ready-to-use tracking devices with 10-year SIM cards.
  • Real-time location monitoring and trip history.
  • Driver behavior tracking with leaderboard system.
  • Theft prevention with remote immobilization.
  • Mobile app for on-the-go management.
  • Battery-powered and wired solution options.

Pricing: One-time device cost with extended SIM card validity, no monthly fees. Pricing is by request.

Best for: Businesses seeking a small fleet management software solution with minimal setup hassle.

Verizon 

The largest telematics provider worldwide, Verizon delivers comprehensive fleet management with a global reach. Their offering comes with free hardware installation — a significant perk for businesses watching their setup costs. What's particularly interesting is their international coverage, making them ideal for companies operating across borders.

Verizon

Major functions:

  • Live fleet tracking and route replay.
  • Automated driver performance scoring.
  • Maintenance scheduling and alerts.
  • Fuel usage monitoring and optimization.
  • Mobile workforce management.
  • Advanced dispatching capabilities.

Pricing: This fleet management software pricing is calculated based on the number of vehicles, needed features, country, and state, and provided by request.

Best for: Large fleets needing comprehensive features and international coverage.

Uffizio

A rising star among top fleet management software companies, Uffizio serves over 50,000 customers across 80+ countries. Their platform stands out for its tracker-independent approach and multi-language support, making it an excellent choice for diverse fleet operations. With 700,000+ units deployed, they've proven their ability to handle fleets of any size.

Uffizio

Key features:

  • Comprehensive fuel monitoring system.
  • Video telematics integration.
  • Advanced tire management.
  • Temperature monitoring.
  • Driver behavior analysis.
  • Customizable maintenance reminders.

Pricing: Three-tier system (Lite, Standard, Premium) starting at 6 features.

Best for: Growing businesses looking for key fleet management systems that scale with their needs.

Fleetio

Fleetio takes a different approach by focusing purely on software solutions. Their user-friendly interface makes fleet management less daunting for newcomers while still offering powerful features for veterans. They've crafted their platform to integrate seamlessly with third-party hardware, giving users flexibility in their setup.

Fleetio

Main benefits:

  • Intuitive maintenance tracking.
  • Fuel management and card integration.
  • Mobile app for driver reporting.
  • Parts inventory management.
  • Vehicle assignment scheduling.
  • Custom reporting tools.

Pricing: $4-$10 per vehicle monthly with annual billing.

Best for: Small to medium-sized fleets prioritizing software functionality and ease of use.

Teletrac Navman

Standing out in the key fleet management systems market, Teletrac Navman's platform offers comprehensive features without breaking the bank. They've struck an impressive balance between functionality and affordability, making enterprise-level fleet management accessible to smaller operations.

Teletrac Navman

Unique strengths:

  • Two-way communication system.
  • Automated compliance reporting.
  • Vehicle diagnostics and maintenance.
  • Safety scoring and driver coaching.
  • Customizable dashboard interface.

Pricing: Custom pricing based on fleet size, vehicle types, and solution features, calculated and provided by request.

Best for: Growing fleets seeking enterprise features at mid-market prices.

Each of these solutions brings something unique to the table. Still, whether you're prioritizing ease of use, customization, global reach, or cost-effectiveness, choosing a ready-made solution may feel like a trial-and-error game. Integrating one into your processes is challenging, and some features may be overkill or missing in some tools. But there’s a way out — custom telematics software.

Custom fleet management system development

When it comes to transportation software development, going custom might be your smartest move. Let's explore how:

  • Smart budget control stands out as a leading advantage. Your custom system tracks every penny through advanced GPS and analytics, helping you spot where your money goes — from fuel costs to maintenance expenses. You'll get detailed efficiency reports that make budget planning a breeze.
  • Driver management becomes a whole new ball game with a tailored solution. Modern fleet management app development lets you keep tabs on driving patterns, rest periods, and safety compliance. You'll quickly identify your star drivers and help others improve their performance through detailed behavioral insights.
  • Real-time intelligence changes everything. Picture having customizable dashboards showing precisely what you need to know when you need to know it. Your system transforms raw data into actionable insights, helping you spot inefficiencies and opportunities you might have missed.
  • How about cargo? Custom fleet management software development shines here, too. You'll maximize every inch of space and optimize load weights, perfect for companies handling partial shipments. The system calculates the most efficient loads, helping you slash fuel costs while maximizing profits.
  • Shipment and work order management become seamless. Your custom solution streamlines everything from order processing to delivery scheduling. Plus, you'll get paperless work orders that adapt to your specific repair and maintenance needs.
  • The real game-changer? Integration capabilities. With professional fleet management software integration, the system will work harmoniously with your existing tools — from CRM to financial software. This means smooth data flow across your entire operation. 

This isn't just about getting new software — it's about transforming how your fleet operates. Now let’s build your path to develop an ultimate helper.

Roadmap for building custom fleet management software

Starting your journey requires clear direction. Here's how to bring your perfect system to life. Each step here sets you up for success in building a system that truly works for your business. 

  1. First, nail down your goals. A reliable fleet management software development company will help you map out exactly what you need during the software discovery phase. Write down every feature that would make your daily operations smoother. Think about fuel tracking, maintenance scheduling, route optimization — whatever matters most to your business.
  2. Next comes choosing your solution type. Whether you need delivery management, fleet maintenance, or something else entirely, understanding your core requirements helps shape the perfect system. It’s part of the broader product design process, where you start with low-fi mockups of the core features and move on to detailed UI look and feel and UX understanding.
  3. For the development phase, you've got options. You might bring in a technical partner who knows the industry inside out. Alternatively, freelance teams offer flexibility, though they require more oversight. Many companies find success with established development firms that bring experience and structured processes to the table.

Consider starting with MVP development — building an initial version with must-have features to test the waters. For this task, we might be just the team you need. At COAX, we're passionate about crafting fleet management solutions that turn complex fleet challenges into streamlined solutions. And we’re all about starting comprehensively — our software product discovery and product design set the foundation for success. We analyze your business needs, identify key challenges, and define the roadmap to build a solution for your fleet operations. What else can we offer?

How we help

Every business has unique fleet management needs, and we don't believe in one-size-fits-all approaches. Our team rolls up their sleeves to build custom software that aligns perfectly with your operations. Our expertise in mobile app development and web development has taught us things that make fleet management work seamlessly. We weave together powerful features while keeping the user experience simple.

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FAQ

What exactly is a fleet management system of vehicles?

It's a central platform that helps businesses monitor and control all aspects of their vehicles — from tracking location and maintenance to managing drivers and fuel costs. Think of it as a control center for everything vehicle-related in your business.

Can fleet management systems work offline?

Most modern systems have offline capabilities that store data locally and sync once connection is restored. However, real-time features like live tracking require internet connectivity.

How secure is the data in fleet management systems?

Reputable systems use bank-level encryption for data transmission and storage. They also typically include role-based access controls and regular security audits.

Can small fleets benefit from these systems?

Yes, even fleets with 5-10 vehicles can see significant benefits in fuel savings, maintenance costs, and efficiency improvements that justify the investment.

What's the difference between a TMS fleet management system and regular fleet management?

A TMS (Transportation Management System) focuses specifically on transportation logistics like load planning and freight optimization, while fleet management covers broader vehicle operations. TMS is often a component within larger fleet management systems.

How does weather integration work?

Advanced systems incorporate real-time weather data to help with route planning and risk management, alerting drivers and managers about dangerous conditions ahead.

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