Blog posts by

Serge Khmelovskyi

Order management software for timely, precise service: A full guide
Shipping the wrong items or damaged packages costs you customers and money. Order management software fixes these problems by automating your processes and keeping everything organized in one place. This guide walks you through exactly how these systems work, what features matter for your business, and how to choose the right solution without getting overwhelmed by sales pitches or functionality you don't need.
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What is enterprise resource planning (ERP)?
Your sales team promises a customer delivery next Tuesday, but your warehouse has no idea about the order, accounting doesn't know the payment came through, and purchasing just ordered way too much of something that's not selling. Sound familiar? This article finds an answer to your problem, breaking down ERP solutions, from understanding what modules you need to choosing the right provider and avoiding the costly mistakes.
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What is reverse logistics? Here’s your ultimate guide
Returns cost businesses nearly $900 billion yearly, but smart companies are turning this massive problem into profit by using reverse logistics technology to recover value, reduce waste, and boost customer satisfaction. Read this to discover the proven systems and strategies that transform costly returns into competitive advantages and new revenue streams.
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What is RAG (Retrieval-Augmented Generation)?
AI systems often give outdated answers or make up facts, leaving businesses with chatbots that can't help customers and decision-makers drowning in unreliable information. This article explores Retrieval-Augmented Generation (RAG) — here, you will discover practical implementation strategies, real-world applications across industries, and the essential tools needed to build AI that knows your business inside and out.
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How to build a marketplace for event venues
Tap into the explosive $1.1 trillion event industry by building a digital marketplace that connects event planners with perfect venue spaces, turning every booking into automated commission revenue. This guide reveals the exact way to create a multi-vendor platform that solves real problems while you collect profits from both sides of every successful event match.
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Solving vehicle routing problems with logistics optimization software
Transportation and logistics businesses face a common challenge: efficiently routing vehicles to multiple destinations while balancing various constraints like time windows, vehicle capacity, and customer expectations. This article explores the vehicle routing problem (VRP), explaining why it's so complex yet critically important to solve. We'll cover different types of routing challenges, examine how inefficient routes impact your bottom line, and present both off-the-shelf and custom solutions to optimize your operations.
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3PL and 4PL logistics explained: 4PL software examples
Managing multiple logistics vendors while scaling your business creates operational complexity and inflated costs that drain resources. This article breaks down what 4PL logistics means, compares it to 3PL services, examines when you should make the switch, and provides a practical implementation guide with provider selection criteria.
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B2B supply chain management software, process, and roles
Supply chain chaos can drain your resources, sink your profits, and turn potential growth into a nightmare of missed opportunities. What if you could turn those messy operations into an intelligent system that practically runs itself? Supply chain management doesn’t have to be a headache. This guide breaks it down in plain terms, showing how the right software can simplify your logistics, spot trends before they hit, and fine-tune every step of your operations.
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TMS features & TMS integration: A complete guide
Navigating the logistics labyrinth without powerful tools is risky and inefficient. A transportation management system makes all the difference — it turns chaotic shipping operations into a streamlined, visible network. In this article, you'll discover the critical features that power modern logistics, explore integration possibilities with existing systems, and weigh the pros and cons of off-the-shelf versus custom solutions.
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eCommerce fraud prevention best practices
Worried about scammers targeting your online shop? No wonder. Every minute, fraudsters are finding new ways to rip off eCommerce businesses. For every $100 lost to fraud, businesses lose $207 when all costs are counted. But there's hope! Our no-nonsense guide cuts through the complexity to show you how to shield your business from digital criminals. We'll walk you through the warning signs, smart prevention strategies, and best tools for the job.
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Serge Khmelovskyi
CEO, Co-Founder COAX Software
Location:
Ukraine/USA
Favorite topics:
Design, Business Development, Marketing