Blog posts by

Serge Khmelovskyi

Go to the article page

A complete retailer’s guide to eCommerce portal development

eCommerce is on the rise, presenting you with immense opportunities. To level up your business growth, you might consider creating a consumer portal, whether you are in B2B, B2C, or any industry-specific digital commerce business. This article is your ultimate blueprint to building such a solution.

Read Article

Go to the article page
Go to the article page

A secret to 5-star guest service: How to develop a concierge app

There is nothing better than satisfied hotel guests and the staff that doesn’t need to make dozens of calls and bury themselves in endless paperwork. How to achieve it? This guide will help you implement your own concierge software, build a roadmap for building one, or choose from the ready-made solutions.

Read Article

Go to the article page
Go to the article page

Customer experience design: Benefits, examples, and tips

We bet that you want to turn ordinary interactions with your brand into "WOW" moments that create deep emotional connections, driving customers to choose you over competitors and stay loyal for years. You’ll achieve it by applying customer experience design. This guide will help you understand the difference between CX and UX design, build the right roadmap, and learn from those who put this into practice successfully.

Read Article

Go to the article page
Go to the article page

Driver management software: The ultimate guide

Integrating modern driver management into your business? Learn to improve driver schedules and driver tracking, and implement end-to-end fleet driver management from this guide.

Read Article

Go to the article page
Go to the article page

WooCommerce vs. Shopify vs. Magento vs. custom web development

Struggling to choose between Shopify, Magento, WooCommerce, or building a custom website? This comprehensive guide has you covered. Discover the pros, cons, and ideal use cases for each platform — everything you need to make the best decision for your unique business needs. Stop scouring the internet and settle this debate once and for all. This is the only guide you'll ever need to pick the perfect website solution.

Read Article

Go to the article page
Go to the article page

Why you need a custom CRM system

Customer relationship management system is an essential part of the development of any business. A custom CRM system helps you keep track of your sales pipeline and make sure all the prospects, leads and customers are managed properly.

Read Article

Go to the article page
Go to the article page

What is RAG (Retrieval-Augmented Generation)?

AI systems often give outdated answers or make up facts, leaving businesses with chatbots that can't help customers and decision-makers drowning in unreliable information. This article explores Retrieval-Augmented Generation (RAG) — here, you will discover practical implementation strategies, real-world applications across industries, and the essential tools needed to build AI that knows your business inside and out.

Read Article

Go to the article page
Go to the article page

What is fleet management software? Fleet management features

Tracking maintenance, monitoring driver behavior, and keeping up with paperwork overwhelm even the most organized fleet managers. But times have changed. Modern technology is the answer to handle vehicle fleets. In this article, we'll walk through the essential components of modern fleet management, compare leading software options, and help you understand whether an off-the-shelf or custom solution might be right for your business.

Read Article

Go to the article page
Go to the article page

What is reverse logistics? Here’s your ultimate guide

Returns cost businesses nearly $900 billion yearly, but smart companies are turning this massive problem into profit by using reverse logistics technology to recover value, reduce waste, and boost customer satisfaction. Read this to discover the proven systems and strategies that transform costly returns into competitive advantages and new revenue streams.

Read Article

Go to the article page
Go to the article page

What is enterprise resource planning (ERP)?

Your sales team promises a customer delivery next Tuesday, but your warehouse has no idea about the order, accounting doesn't know the payment came through, and purchasing just ordered way too much of something that's not selling. Sound familiar? This article finds an answer to your problem, breaking down ERP solutions, from understanding what modules you need to choosing the right provider and avoiding the costly mistakes.

Read Article

Go to the article page
Go to the article page

Top 14 Webflow integrations to enhance your site's capabilities

Unlock Webflow's full potential with 14 powerful integrations. From Google Analytics for deep insights to Mailchimp for seamless email marketing, these tools elevate your website to new heights. Stay ahead of the curve and explore with our comprehensive guide!

Read Article

Go to the article page
Go to the article page

Webflow SEO best practices: boosting your website's visibility

Boost your Webflow website's SEO! COAX's blog shares best practices to enhance your site's search engine visibility.

Read Article

Go to the article page
Go to the article page

We are a Professional Webflow Partner

We are so thrilled to share the big news with you. Webflow has validated us as their official partner! It’s one more proof that we are true pros at designing and building Webflow websites.

Read Article

Go to the article page
Go to the article page

The ultimate guide to GPS vehicle tracking

Are your vehicles idling away profits? GPS vehicle tracking offers a great solution by providing real-time insights into fleet location, driver behavior, and vehicle performance. This guide explores how modern tracking systems reduce fuel costs, improve driver safety, boost productivity, and enhance customer service.

Read Article

Go to the article page
Go to the article page

Sustainable eCommerce UX: Strategies to future-proof your store

Discover how sustainable eCommerce UX design can boost your ROI by 9,900% and increase customer retention by 5%. Learn from industry leaders like Patagonia and H&M as we explore circular economy principles, slow shopping interfaces, and product impact calculators. Uncover the secrets to balancing profitability with eco-friendly practices in this guide to future-proofing your online store.

Read Article

Go to the article page
Go to the article page

Supply chain predictive analytics & logistics analytics software

Logistics analytics is the secret sauce that's changing the game for businesses big and small. We're talking about a technology that can help companies slash unexpected equipment breakdowns and save costs by cutting failed deliveries. In this guide, we'll break down how data is transforming the way businesses move goods, predict challenges, and make smarter decisions. Also, unsure what solution to pick? We’ll give you a good walk-through!

Read Article

Go to the article page
Go to the article page

Solving vehicle routing problems with logistics optimization software

Transportation and logistics businesses face a common challenge: efficiently routing vehicles to multiple destinations while balancing various constraints like time windows, vehicle capacity, and customer expectations. This article explores the vehicle routing problem (VRP), explaining why it's so complex yet critically important to solve. We'll cover different types of routing challenges, examine how inefficient routes impact your bottom line, and present both off-the-shelf and custom solutions to optimize your operations.

Read Article

Go to the article page
Go to the article page

The ultimate guide to robotic process automation (RPA) in supply chain management

Software robots are taking over the boring stuff at work, handling everything from data entry to inventory updates throughout your supply chain so your team focuses on valuable tasks. Sounds good? This guide shows you how to pick the right automation tools, get them running fast, and turn repeated manual work into smooth, profitable processes.

Read Article

Go to the article page
Go to the article page

Predictive analytics in retail: Behavior analysis tools & practices

Did you know that retailers using predictive analytics are seeing incredible results? This isn't just for retail giants either — even smaller businesses are achieving 250% ROI. In this comprehensive guide, we'll walk you through everything you need to know about predictive analytics in retail — from understanding the basics to choosing the right tools and implementing winning strategies. You'll discover how major players use this technology, and how Macy's turned a $3.6 billion loss into a $103 million profit through analytics. The best part? We'll show you how to avoid common pitfalls and choose solutions that work for your specific needs.

Read Article

Go to the article page
Go to the article page

Order management software for timely, precise service: A full guide

Shipping the wrong items or damaged packages costs you customers and money. Order management software fixes these problems by automating your processes and keeping everything organized in one place. This guide walks you through exactly how these systems work, what features matter for your business, and how to choose the right solution without getting overwhelmed by sales pitches or functionality you don't need.

Read Article

Go to the article page
Go to the article page

eCommerce POS integration: how to integrate POS with your website

Discover how integrating your Point of Sale (POS) system with your online store can transform your retail strategy. From real-time inventory management to enhancing customer experiences, this article unveils the keys to bridging the gap between physical and virtual retail and propelling your business to new heights.

Read Article

Go to the article page
Go to the article page

Niche marketplaces: Your gateway to eCommerce success

Unlock eCommerce success with niche marketplaces! Explore tailored platforms for unique products. Optimize your strategy for niche market domination.

Read Article

Go to the article page
Go to the article page

Minimum Viable Product development for startups – the ultimate guide

Launch your startup with confidence. Learn about COAX's MVP development services in our blog, guiding you through the startup journey.

Read Article

Go to the article page
Go to the article page

Last-mile delivery solutions

Success in modern delivery largely depends on that final step from warehouse to doorstep. With rising costs and customer expectations, your business needs smart solutions to stay competitive. This guide explores proven strategies, cutting-edge technologies, and top software platforms to help you master last-mile delivery challenges, backed by real-world examples and practical insights.

Read Article

Go to the article page
Go to the article page

Types of load planning software & freight optimization software

Those unfilled corners in containers directly slash your profit margins. This guide shows how load optimization tools give you benefits. Beyond just packing more stuff in boxes, you'll discover how algorithms balance multiple constraints and ensure your processes are smart and connected. Also, you will understand how to choose or build a solution to win in this game.

Read Article

Go to the article page
Go to the article page

How to integrate shipping API for eCommerce and logistics

In this deep dive, we'll unravel shipping APIs that power the logistics industry. Rather than drowning in manual processes, discover how businesses are automating everything from rate calculations to real-time tracking. We'll explore the full spectrum of shipping integration options — from major couriers to specialized last-mile providers, rail freight, ocean carriers, and shipping aggregators to optimize the supply chain with a single connection.

Read Article

Go to the article page
Go to the article page

How to design for color blindness accessibility

Over 360 million people worldwide experience color vision challenges, making accessibility more crucial than ever. With 8% of men and 0.5% of women affected by color vision differences, understanding these perspectives is important for creating truly inclusive digital spaces. Why is this guide for you? Drawing from real experiences of color-blind people and insights from leading brands, we go beyond technical recommendations to actually give you actionable strategies to make your digital products more user-friendly and inclusive.

Read Article

Go to the article page
Go to the article page

eCommerce stock management software: Which one is better

Losing sales, customers, and profits? Your inventory might be the culprit. 34% of businesses have shipped products late due to inventory mishaps. These mistakes aren't just annoying; they're revenue killers. But the right inventory management software can transform your eCommerce game. In this guide, you'll discover how inventory control can prevent lost sales, boost customer loyalty, and turn inventory management from a potential nightmare into your #1 success maker, and how to choose from 10 top solutions we break down here. Let’s go!

Read Article

Go to the article page
Go to the article page

How to optimize eСommerce filters: Learning from Baymard

61% of online store visitors leave a website within 5 seconds if they can't find what they're looking for. Read our guide on the most common mistakes and best practices for using eСommerce filters to boost your conversions, driving loyalty and enhancing user experience.

Read Article

Go to the article page
Go to the article page

How to do product discovery: process, frameworks and techniques

Discover how to effectively conduct product discovery with this practical guide. Learn step-by-step processes, powerful frameworks, and techniques to understand customer needs, avoid common mistakes, and ensure successful product development. A must-read for anyone involved in creating innovative products!

Read Article

Go to the article page
Go to the article page

How to choose the best eCommerce platform for your business: 9 essential factors

Starting an online store is an exciting venture, but choosing the right eCommerce platform can be a daunting task. Fortunately, you have your options.

Read Article

Go to the article page
Go to the article page

How to build freight forwarding software

Want to see your complete freight chain and provide transparency for your B2B clients? Freight management software takes complexity out of your workflows and drives financial and operational improvements. This guide unveils the modules, features, and deployment options, together with the best off-the-shelf options and a guide to develop your own freight forwarding management system.

Read Article

Go to the article page
Go to the article page

DTC marketplace: Your direct to consumer strategy

Did you know the direct-to-consumer market in the U.S. grew 66% in just three years? Or that 81% of consumers plan to make a DTC purchase soon? This article dives into the booming world of DTC in ecommerce, explaining what direct-to-consumer means in simple terms, its impact on retail, and how efficient strategies are changing the game. Learn the secrets behind top DTC brands and how you can build a successful marketplace!

Read Article

Go to the article page
Go to the article page

How to build a marketplace for event venues

Tap into the explosive $1.1 trillion event industry by building a digital marketplace that connects event planners with perfect venue spaces, turning every booking into automated commission revenue. This guide reveals the exact way to create a multi-vendor platform that solves real problems while you collect profits from both sides of every successful event match.

Read Article

Go to the article page
Go to the article page

Fleet route management & dynamic route optimization explained

With rising customer expectations and fuel costs, businesses face multiple challenges. Route optimization tools offer a powerful solution, turning complex logistics into streamlined operations. In this guide, we'll explore how these technologies work, their real-world benefits across different industries, and how to choose the right solution for your business – whether it's off-the-shelf software or a custom-built system.

Read Article

Go to the article page
Go to the article page

Group buying platforms: A new way to generate revenue

Discover group buying: A revenue booster in times of high inflation. Explore benefits, challenges, and strategies for success

Read Article

Go to the article page
Go to the article page

Key features of an eСommerce website

Learn the secrets to successful eCommerce through essential features that will help your website thrive. This article covers everything from eye-catching design to strategic B2B and marketing elements that will lead to growth and customer loyalty.

Read Article

Go to the article page
Go to the article page

How to protect your eCommerce website: 7 basic tips

Boost your online store's safety with 7 vital security tips. This expert guide helps you secure customer trust, stop cyber threats, and protect your digital business. Learn to stay ahead of risks, use encryption, and robust verification. Safeguard your eCommerce success!

Read Article

Go to the article page
Go to the article page

Mobile eCommerce app development guide: cost, steps, features

Are you looking to enhance your online store’s performance and customer experience? Our blog post on eСommerce mobile app development is here to help. Learn about the latest trends, best practices, and practical tips to create a robust mobile app that drives growth and customer loyalty.

Read Article

Go to the article page
Go to the article page

eCommerce fraud prevention best practices

Worried about scammers targeting your online shop? No wonder. Every minute, fraudsters are finding new ways to rip off eCommerce businesses. For every $100 lost to fraud, businesses lose $207 when all costs are counted. But there's hope! Our no-nonsense guide cuts through the complexity to show you how to shield your business from digital criminals. We'll walk you through the warning signs, smart prevention strategies, and best tools for the job.

Read Article

Go to the article page
Go to the article page

Outsourcing software development to Eastern Europe: how to choose the right IT company?

We are going to explore the key benefits and challenges of outsourcing software development to Eastern Europe, the top countries for outsourcing, which country stands out as the most preferred destination, and how to choose the right outsourcing partner.

Read Article

Go to the article page
Go to the article page

How data traceability shapes the future of sustainable fashion

Only 1% of textile waste is recycled. Global initiatives and new legal regulations in the fashion industry demand thorough and credible sustainability reporting, but there’s a twist — a big data gap throughout the supply chain. How can you close this gap with technology? You’ll find the answers in this article.

Read Article

Go to the article page
Go to the article page

COAX Software Earns ISO/IEC 27001:2013 and ISO 9001:2015 Certification

COAX announcing the successful completion of ISO/IEC 27001:2013 and ISO 9001:2015 Certification – an international standard for information security management.

Read Article

Go to the article page
Go to the article page

Best WMS systems: Warehouse management system examples

Warehouse management is a complex challenge, especially as businesses scale. From managing inventory in real-time to optimizing labor and minimizing costs, an effective warehouse management system (WMS) is your secret weapon. This guide explores key WMS features, new technologies like AI and IoT, and compares top solutions to help you choose the best fit for your needs.

Read Article

Go to the article page
Go to the article page

The best eCommerce SEO tools and software for traffic boost

Did you know there’s an SEO tool packed with a 10.2 billion keyword database to boost your strategy in minutes? Or does another solution offer enterprise-level insights completely free? This guide breaks down the most potent SEO weapons that turn unknown websites into traffic magnets. From AI-powered optimization to real-time performance tracking, we're revealing top marketers' tools to dominate their niches. It’s your turn to unlock the secret!

Read Article

Go to the article page
Go to the article page

Best eCommerce CRM software in 2024: How to choose?

Choose the best CRM for your eCommerce venture. COAX's blog guides you through selecting the ideal eCommerce CRM software.

Read Article

Go to the article page
Go to the article page

B2B supply chain management software, process, and roles

Supply chain chaos can drain your resources, sink your profits, and turn potential growth into a nightmare of missed opportunities. What if you could turn those messy operations into an intelligent system that practically runs itself? Supply chain management doesn’t have to be a headache. This guide breaks it down in plain terms, showing how the right software can simplify your logistics, spot trends before they hit, and fine-tune every step of your operations.

Read Article

Go to the article page
Go to the article page

Best AI integrations for your CRM software

Discover the top 10 tools that automate tasks, personalize customer experiences, and boost sales by up to 35%. Our guide reveals how AI improves lead scoring, forecasting, and customer segmentation, increasing revenue and customer satisfaction. Dive into AI CRM boost!

Read Article

Go to the article page
Go to the article page

Choosing the best AI product description generator for eСommerce

Did you know that AI-powered product descriptions are a real game-changer for your business? This comprehensive guide reveals the top 10 product description generators that can slash your content creation time, and boost SEO and conversion rates by up to 78%. You'll discover powerful tools that generate multilingual, SEO-optimized descriptions in minutes, helping you overcome common challenges like inaccurate product listings. Dive in!

Read Article

Go to the article page
Go to the article page

AR in retail: Why you need it in your marketplace

Augmented reality bridges the gap between digital browsing and physical shopping. Discover why AR in retail is a competitive necessity for your brand.

Read Article

Go to the article page
Go to the article page

Personalization power: how AI boosts customer engagement in eCommerce

Learn all about AI in customer engagement in the eСommerce industry ✅ We explain the impact of artificial intelligence on shopping. Read now!

Read Article

Go to the article page
Go to the article page

TMS features & TMS integration: A complete guide

Navigating the logistics labyrinth without powerful tools is risky and inefficient. A transportation management system makes all the difference — it turns chaotic shipping operations into a streamlined, visible network. In this article, you'll discover the critical features that power modern logistics, explore integration possibilities with existing systems, and weigh the pros and cons of off-the-shelf versus custom solutions.

Read Article

Go to the article page
Go to the article page

3PL and 4PL logistics explained: 4PL software examples

Managing multiple logistics vendors while scaling your business creates operational complexity and inflated costs that drain resources. This article breaks down what 4PL logistics means, compares it to 3PL services, examines when you should make the switch, and provides a practical implementation guide with provider selection criteria.

Read Article

Go to the article page
Go to the article page

How to launch an eCommerce marketplace: 5 stages to creating your marketplace website

Over the past year, COAX has been building over a dozen online marketplaces for clients. We have also counseled over a hundred aspiring entrepreneurs, advising them on the best approaches for building the marketplace that best fits their needs. This blog post is a short summary of the most relevant challenges and questions raised by entrepreneurs and CTOs just like you.

Read Article

Go to the article page