Chatbots are a future of good customer service, whether you believe it or not. These tools help companies access millions of potential customers and efficiently serve them 24/7 without human involvement. Chatbots can transform customer experience and make it more personalized. If the chatbot is programmed well, it provides valuable benefits both to customers and […]
If you’re looking for a job and trying to make a career choice, you’ve probably heard something about IT as a promising and rewarding field to work in. Turns out, it really is. The IT industry is a versatile, multifaceted and easy to slide in even for those who have zero experience. Now when we’re done […]
There’s no surprise that the e-commerce industry has experienced rapid growth over the last few years. In fact, e-commerce accounted for $2,3 trillion and is estimated to reach $4,8 trillion in 2021. Just in North America alone, internet sales have beaten $500 billion in 2018.
Big data is a huge buzzword in the tech world. However, it’s not limited to it. Data analysis keeps spreading its influence through more and more industries. Suddenly, everyone realized that properly interpreted information is an extremely valuable business asset. That’s why advanced analytics projects began to boom recently. Hunting for data specialists becomes fiercer. […]
Customer relationship management system is an essential part of the development and growth of any business. A robust CRM helps you keep track of your sales pipeline and make sure all the prospects, leads and customers are managed properly. Why do businesses fail without CRM? It’s hard to imagine maintaining your sales funnel without a […]
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