Electricity & Internet, how we became autonomous during the blackout
After the first attack on the energy infrastructure, acquiring a generator became the first necessity. We purchased and installed a commercial gas generator allowing us to provide autonomous office operation for a total of 10 hours every day.
Modernization & Internet
To ensure uninterrupted connectivity for an office with more than 60, we invested in a complete upgrade of office equipment, transferred almost all employees to modern laptops with powerful battery charges to be able to provide autonomous operation using Gigabit Passive Optical Network technology, connecting the charging station to a WiFi router, which allowed us to conduct the almost fully autonomous activity.
But that was not enough, we understood that a Gigabit Passive Optical Network would not allow us to work entirely in multi-day blackouts, so our solution was Starlink. Acquiring a satellite internet station allowed us to ensure complete autonomy for the entire team, regardless of the duration of power outages, and the COAX headquarters was packed with state-of-the-art equipment.
Ensuring the security of our client's data and source code has always been our top priority, and measures to maximize safety were implemented as early as 2019-2020 during the pandemic. In this regard, we were prepared for the challenges of the War, as all software, codes, and access are stored in a foreign cloud, not locally in the office, and we use closed channels with VPN access everywhere. Our employees only use secure and verified services, such as Jira, GitHub, etc., for daily work.
Certification & security
Our business has been ISO 9001:2015 and ISO/IEC 27001:2013 certified, and after the start of the full-scale invasion, we reconfirmed it. As part of this, closed channels were created to transmit sensitive information, but more was needed, as always. The security question can only be definitively closed with total control of physical space, so we established a multifactor entrance to the office, strengthened security clearance protocols, and implemented a video surveillance system.
However, in the end, since the start of the full-scale invasion, we have not recorded a single incident related to information security and data protection, which means that our system works.
How much is in this word? Quite a lot, because the safety of our remote employees is just as important to us as internal security. Although most of our team is located in Western or Central Ukraine, we offered relocation assistance to all our employees and successfully moved the families of two of our workers.